Ratings based on 690 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
So clean. You could tell the property owners are doing lots of updates and currently no breakfast but still provided some breakfast items as they do renovations! They were so nice to all.
Comment from Hotel Management
4 Jun 2024 by General Manager, Hotel Management
Thank you for your thoughtful review! We’re delighted to hear that you appreciated our cleanliness and updates. Our team is committed to providing a pleasant experience for all our guests, even during renovations. We hope to welcome you back soon!
by A verified traveler
Posted 27 May 2024
Very dated property. Bed was very creaky and it only had 4 small pillows and no full sized ones. It is ok for 1 night stay.
Comment from Hotel Management
4 Jun 2024 by GM, Hotel Management
Thank you for sharing your experience with us! We apologize for any inconvenience caused by the dated property, creaky bed, and limited pillow options. Your feedback is valuable, and we’ll take it into consideration as we strive to improve. We hope you had a comfortable stay overall, and we’d love to welcome you back in the future!
by A verified traveler
Posted 26 May 2024
Great night manager :)
Comment from Hotel Management
27 May 2024 by GM, Hotel Management
Dear Guest,Thank you so much for taking the time to share your positive experience with our night manager! We truly appreciate your feedback and are delighted to hear that you had a great stay.Our night manager is dedicated to ensuring our guests have a comfortable and enjoyable stay. It’s wonderful to know that their efforts made a difference during your visit. We’ll be sure to pass along your kind words to HIM!If you have any other feedback or need assistance in the future, please don’t hesitate to reach out. We look forward to welcoming you back soon!Warm regards,GM
by A verified traveler from Ocala
Posted 21 May 2024
Hotel needs updating and a good cleaning. Linens both bed and bath were very old and threadbare. I guess the earliest thing to say is “you get what you pay for”.
Comment from Hotel Management
21 May 2024 by GM, Hotel Management
THANK YOU FOR YOUR FEEDBACK
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
2 May 2024 by Dixit P., Hotel Management
Thank you for your feedback
by A verified traveler
Posted 24 Apr 2024
It was clean
Comment from Hotel Management
24 Apr 2024 by Dixit P, Hotel Management
Thank you for your feedback! We’re glad to hear that you found our place clean. We strive to maintain a high standard of cleanliness for our customers. If you have any other comments or suggestions, feel free to share them with us. We appreciate your business!
by A verified traveler
Posted 9 Apr 2024
Even with construction going on nice rooms and clean and cheerful front desk lady
Comment from Hotel Management
10 Apr 2024 by GM, Hotel Management
Dear Nancy,Thank you for taking the time to share your experience at the Super 8 in Bedford, PA. We appreciate your feedback and are delighted to hear that you enjoyed your stay despite the ongoing construction.Our team is committed to providing a peaceful and comforting home away from home for all our guests. It’s wonderful to know that you found the room to be nice and clean, and we’re thrilled that our cheerful front desk lady made a positive impression on you.Your kind words about t and location cleaning are greatly appreciated.Thank you for choosing the super 8. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 8 Apr 2024
The hotel was doing renovations and there was no handicap ramps
Comment from Hotel Management
9 Apr 2024 by GM, Hotel Management
Dear valued guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience you experienced due to the ongoing renovations and the lack of handicap ramps.
by A verified traveler
Posted 7 Apr 2024
Loved the location. I was disappointed to show up and find it under construction. I was traveling with dogs and the construction left the place dirty and had construction equipment around the building. The rooms were a bit small but doable. They gave us a room near the door so we could take the dogs out easily. There was no place to really walk the dogs just a strip of grass between parking lots. There was an abandon motel behind the Super 8.
Comment from Hotel Management
7 Apr 2024 by GM, Hotel Management
Thank you for sharing your feedback about your recent stay with us. We truly appreciate your positive comments about the location – it’s always wonderful to hear that our guests enjoyed the surroundings.We apologize for any inconvenience caused by the ongoing construction. We understand how important it is for our guests to have a peaceful and clean environment during their stay. We’re glad to hear that the room assigned to you was conveniently located near the entrance, making it easier for you to take your dogs out. Thank you for choosing to stay with us, and we hope to welcome you back soon. If there’s anything else we can do to improve your experience, please don’t hesitate to reach out. Safe travels!
by A verified traveler
Posted 26 Mar 2024
There were ongoing renovations so the reception area was noisy and dirty. The workmen did not keep the hallway or reception area clear flooowere being replaced. My room door was open when I arrived and the floor was gritty. But there was evidence of poor long term cleaning with build up in the corners and along the wall. Staff did their job - just. Nothing welcoming. Heating was noisy cycling on and off. All night. I slept, I dressed, I left.
Comment from Hotel Management
27 Mar 2024 by General Manager, Hotel Management
Thank you for sharing your experience with us. We apologize for the inconvenience you faced during your stay. Your feedback is valuable, and we take it seriously.We regret that the ongoing renovations caused disruptions in the reception area. We understand how important a quiet and clean environment is for our guests. Our team should have ensured that the hallway and reception area were kept clear during the renovation process.We regret any inconvenience the noisy heating system may have caused. We will investigate this issue to prevent similar occurrences in the future.Once again, we apologize for falling short of your expectations. We pledge to make your next visit even more enjoyable, and we sincerely hope you will think about staying with us once more in the future. We appreciate you selecting our business.
