Ratings based on 682 Verified Reviews

4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Jun 2024
Overall a good stay. Could benefit from a mini fridge.
Comment from Hotel Management
12 Jun 2024 by HOM, Hotel Management
Wow, 5-stars! Thanks so much, Christina. We're glad to see you had an enjoyable stay. We hope to see you again and All the best, Jena - Hotel Operations Manager.
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Lovely stay
Comment from Hotel Management
10 Jun 2024 by Hotel Operations Manager, Hotel Management
Thanks for your lovely review, Nneka.Best wishes, Jena -
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Hotel Operations Manager, Hotel Management
Wow, 5/5! Thanks so much, Clive.All the best, Jena -
4 out of 5
by A verified traveler

Posted 8 Jun 2024
Convenient location for Woburn. Staff were friendly and helpful. Room was clean. Breakfast had good choices.
Comment from Hotel Management
10 Jun 2024 by Hotel Operations Manager, Hotel Management
Annie, thanks for the charming review.Best wishes, Jena -
5 out of 5
by A verified traveler

Posted 20 May 2024
Everybody very welcoming. Place really clean and breakfast really good. Will be revisiting. Love the neatness of bathroom/toilet and toiletries really nice.
Comment from Hotel Management
28 May 2024 by Hotel Operations Manager, Hotel Management
Thank you for recommending us in your review!All the best, Jena -
3 out of 5
by A verified traveler

Posted 16 May 2024
The hotel is going through a remodel but this was not indicated on booking. Breakfast was extremely limited and was transported from the kitchens along halls ways to a small room. The entrance to the hotel is also strange as it is behind a gas station which you drive through. Bedrooms were clean enough though and hotel staff were friendly. Just an shame about the environment. Then again is was a cheap stay, so I guess cannot really complain, but it would have been nice to know about the remodel and lack of breakfast facilities.
Comment from Hotel Management
17 May 2024 by HOM, Hotel Management
Simone, thanks for taking the time to review our hotel! We're glad you enjoyed our cleanliness levels and found the staff friendly. We appreciate the feedback and All the best, Jena - Hotel Operations Manager.
3 out of 5
by A verified traveler

Posted 11 May 2024
The property was conveniently located for our needs unfortunately the bed was very hard and uncomfortable plus the pillows were also hard and uncomfortable
Comment from Hotel Management
13 May 2024 by HOM, Hotel Management
Hi Martyn, thanks for the review. We appreciate the feedback and will look into this. All the best, Jena - Hotel Operations Manager.
4 out of 5
by A verified traveler

Posted 5 May 2024
No breakfast buffet, limited options. Room and hotel was clean and room services daily. Comfortable and will stay again once the works have finished. Pleasant enough for the price. Dumped stuff in the car park area.
Comment from Hotel Management
7 May 2024 by HOM, Hotel Management
Andrew, thanks for your comments. Our housekeeping team works hard to make sure guests have a clean and comfortable stay. Thanks for the feedback and we hope to see you again. All the best, Jena - Hotel Operations Manager.
4 out of 5
by A verified traveler

Posted 5 May 2024
Comment from Hotel Management
28 May 2024 by Hotel Operations Manager, Hotel Management
Andrew, thanks for taking the time to leave a review.All the best, Jena -
4 out of 5
by A verified traveler

Posted 3 May 2024
The staff were very pleasant and helpful. The room was clean and comfortable. Breakfast was included but there was a bit of a rush of people when we got there so some items were low or empty. We had a decent breakfast though.