Ratings based on 735 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Feb 2024 on Hotels
Great "stop off" for me and family on way back to UK from skiing trip. Very close to motorway so very easy to find. Had family room (for 4). Room was decent size, beds comfy. Breakfast was very good and included in room price so made it a good value stay. Would definitely recommend.
Comment from Hotel Management
22 Feb 2024 by ARMAN Alexandru - Assistant Chef de Réception, Hotel Management
Dear Matthew,Thank you for taking the time to share your experience with us. We are delighted to hear that you and your family enjoyed your stay at our hotel.We are glad to know that you found our hotel convenient for a stopover on your way back from your skiing trip and that you appreciated the proximity to the motorway. It's wonderful to hear that you found the family room spacious and the beds comfortable. We're also pleased that you enjoyed the breakfast, and we're glad to offer good value for your stay.Thank you for recommending us, and we look forward to welcoming you and your family back again in the future.Best regards
by A verified traveler
Posted 9 Sep 2023
It was nicely appointed but a little bit of a drive from the little town of Beaune. Breakfast hours were very limited.
Comment from Hotel Management
17 Oct 2023 by ERTZ Alexane - Chef de Réception, Hotel Management
Bonjour Zulfikar,Merci pour votre retour et cette note très appréciable. Nous sommes ravies d'apprendre que votre séjour s'est bien passé.A très vite au Novotel de Beaune
by A verified traveler from Mooresville
Posted 4 Jul 2023
Comment from Hotel Management
30 Jul 2023 by ARMAN Alexandru - Assistant Chef de Réception , Hotel Management
Chère Eliane,Nous vous remercions d'avoir partagé votre évaluation sur Expedia. Nous regrettons que votre expérience chez nous n'ait pas été à la hauteur de vos attentes.Nous espérons que vous nous donnerez une autre opportunité de vous accueillir dans le futur et de vous offrir une expérience plus satisfaisante.Cordialement,
by A verified traveler
Nice property if you have a car
Posted 26 Jun 2023 on HotelsThe hotel is clean and the staff is really friendly. Great breakfast. But, don’t stay here if you don’t have transportation. The hotel is about 1.5 miles from town/train station. Beaune has very few taxis and often none are available.
Comment from Hotel Management
30 Jul 2023 by ARMAN Alexandru - Assistant Chef de Réception , Hotel Management
Dear Claudia,Thank you for taking the time to share your review on Hotels.com. We are glad to hear that you found our hotel clean and our staff friendly. We are also delighted that you enjoyed our great breakfast.We apologize for any inconvenience you experienced due to the hotel's location being about 1.5 miles from town/train station. We understand that transportation can be challenging in Beaune, especially with limited taxis available.We hope to welcome you back in the future and offer you an even more enjoyable stay.Best regards,
by A verified traveler
Lovely stay
Posted 25 Jun 2023 on HotelsLovely stay. Nice clean hotel and only a 5 minute drive from town.
Comment from Hotel Management
30 Jul 2023 by ARMAN Alexandru - Assistant Chef de Réception, Hotel Management
Dear Adam,Thank you for your wonderful review and for giving us a perfect rating of 10 out of 10 on Hotels.com. We are thrilled to hear that you had a lovely stay with us.We are glad that you found our hotel clean and that our location, only a 5-minute drive from town, was convenient for you.Your satisfaction is our utmost priority, and we hope to welcome you back in the future for another enjoyable stay.Best regards,
by A verified traveler
Posted 24 Jun 2023
About 2km from the city center. I like walking so for me this was a plus. The hotel is generally nice. I am very sensitive to machine/engine sound and even though it is very faint I wasn't able to sleep well due to the background sound of the central cooling system (there is a centralized system outside the building). Otherwise a good hotel.
Comment from Hotel Management
30 Jul 2023 by ARMAN Alexandru - Assistant Chef de Réception , Hotel Management
Dear Lucas,Thank you for taking the time to share your review on Expedia. We appreciate your feedback and the rating of 4 out of 5.We are pleased to hear that you enjoyed the hotel's location and that the 2km distance from the city center was not a problem for you, as you like walking.We apologize for any inconvenience caused by the faint background sound of the central cooling system. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Best regards,
by A verified traveler
Posted 20 May 2023
Nice and clean property. Free parking. Only 8 minutes away from downtown Beaune. We easily found free parking on most days and on one occasion used the pay parking.
by A verified traveler
Posted 7 Apr 2023 on Hotels
Comment from Hotel Management
2 May 2023 by Alexane, Hotel Management
Bonjour Sally, Merci pour la super note :)A bientôt au Novotel de Beaune
by A verified traveler
Posted 13 Nov 2022 on Hotels
Comment from Hotel Management
19 Nov 2022 by ERTZ Alexane - Chef de réception, Hotel Management
Bonjour, Nous vous remercions pour cette excellente note.A bientôt parmi nous.Cordialement,
by A verified traveler
Posted 19 Oct 2022 on Hotels
Comment from Hotel Management
4 Nov 2022 by Lexane - Réceptionniste, Hotel Management
Bonjour John,Nous vous remercions d’avoir pris de temps de nous évaluer et encore plus pour nous avoir donner une excellente note, soit 10/10. Nous sommes ravis que notre hôtel vous ai plus et espérons vous accueillir de nouveau pour un prochain séjour !Lexane – Réceptionniste
