Ratings based on 468 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Nov 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Oct 2023
5 out of 5
by A verified traveler

Service

Posted 14 Oct 2023 on Hotels
Excellent service. Made wonderful recommendations for dinners and wineries to visit.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Oct 2023 on Hotels
4 out of 5
by A verified traveler

Posted 5 Oct 2023
It’s an expensive hotel who charges extra for breakfast which wasn’t very good. Nice location but you can find better. Value elsewhere
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jul 2023 on Hotels
5 out of 5
by A verified traveler

Posted 19 May 2023
The room was large and nicely decorated. After coming from Paris, this quaint town and chill was just what my husband and I needed. We loved the staff and arrangements they made for our dinners and bike tour. Adrien was extremely engaging and provided excellent service. As far as the accommodations themselves, We stayed in room 128 which is in a building that is attached to the main hotel. Elevator to reach it is a little funky, with a double ride to the room, but as long as you aren't carrying a heavy load, you can simply use the stairs. We could hear the people above us talking and the floor creaked when they walked, but I guess when structures were built hundreds of years ago, sound proofing wasn't a thought. Overall, it was great!
5 out of 5
by A verified traveler

Posted 17 May 2023
After our reserved taxi service failed to show up on time the hotel provided two private vehicles (belonging to senior management) and drivers to get the six of us to the train station in time for our train to Paris. Outstanding over and above service!!
5 out of 5
by A verified traveler from Sinking Spring

Posted 8 May 2023
Charming hotel in the center city of Beaune. Fabulous location, very walkable old town. Spa is outstanding. Staff is very hospitable.