Ratings based on 145 Verified Reviews

3.7 out of 5
79% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Check in was taken care of in 2 minutes flat. Room was a pleasant surprise especially for the price. Comfortable bed, in room coffee, microwave and a refrigerator. Good option especially if you need to stay for several days.
3 out of 5
by A verified traveler

Super 8 not so super

Posted 30 Jan 2024 on Hotels
It was Ok free breakfast well I’ve seen better No butter or PB toast.Cable was poor the remote even with new batteries didn’t work great . I had my own fire stick so that helped.I guess for road workers working from home it would work
Comment from Hotel Management
31 Jan 2024 by Super 8 , Hotel Management
Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that our free breakfast was satisfactory, even though we acknowledge there's room for improvement.We're sorry to hear about your experience with the breakfast options, particularly the absence of butter or peanut butter for toast. Your comments are valuable to us, and we'll certainly review our breakfast offerings to ensure a more diverse and enjoyable selection for our guests in the future.Regarding the cable service and the issue with the remote, we apologize for any inconvenience this may have caused during your stay. We understand the importance of reliable entertainment options for our guests. We're currently working to upgrade our cable services and will also check the functionality of remotes in each room to prevent such issues in the future.It's great to hear that you had your own Fire Stick to enhance your entertainment experience. We appreciate your adaptability and understanding in this regard.Your insight about the accommodation being suitable for road workers working from home is valuable. We are continually striving to provide a comfortable and productive environment for all our guests, including those on the road.We genuinely appreciate your feedback, as it helps us identify areas for improvement and enhances the overall experience for our guests. If there's anything more specific you'd like to share or if there are additional suggestions you believe would contribute to a better stay, please feel free to contact us directly.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,
4 out of 5
by A verified traveler

Posted 4 Jan 2024
The huge frige to big for room made knocking nosie at night. The bed and pillows were the best part mattress soft pillows thick heavy soft were the best highlight of this hotel
Comment from Hotel Management
31 Jan 2024 by Super 8 , Hotel Management
Thank you for sharing your experience with us. We appreciate your feedback and are delighted to hear that you found our bed and pillows to be the highlight of your stay. Our commitment to providing a comfortable and restful experience is a top priority.We sincerely apologize for any inconvenience caused by the noise from the refrigerator. We understand the importance of a peaceful night's sleep and regret that this aspect fell short during your visit. Please be assured that we are actively looking into ways to address and minimize any disturbances caused by the appliances in the rooms.Your insights are invaluable to us, as they guide our continuous efforts to enhance our guests' experience. We hope that despite this issue, you were able to enjoy the overall comfort of your stay.Should your travels bring you back to [Hotel Name], we would be grateful for the opportunity to host you again and provide an improved experience.Thank you for choosing us, and we look forward to the possibility of welcoming you back.Best regards,
2 out of 5
by A verified traveler

Posted 31 Dec 2023
Comment from Hotel Management
31 Dec 2023 by Super 8 , Hotel Management
Dear Keyan, Thank you for your review and we hope you have a good day.
4 out of 5
by A verified traveler

Posted 23 Oct 2023 on Hotels
Comment from Hotel Management
9 Nov 2023 by Super 8 , Hotel Management
Dear Guest, Thank you for your fantastic rating. We really appreciate your business and we hope to see you again
5 out of 5
by A verified traveler

Posted 6 Oct 2023
It was clean but had noisy people in next room
Comment from Hotel Management
12 Oct 2023 by GM, Hotel Management
Thank you for sharing your feedback regarding your recent stay at our establishment. We appreciate your input, as it helps us identify areas for improvement and continue to enhance our guests' experiences.We're pleased to hear that you found your room to be clean. Cleanliness is a top priority for us, and it's reassuring to know that our efforts in this regard met your expectations.However, we sincerely apologize for the inconvenience you experienced with noisy neighbors during your stay. We understand that a peaceful environment is crucial for a comfortable experience, and we regret that we fell short in providing that for you. We take noise disturbances seriously and are continuously working on ways to minimize such disruptions, including reminders to all guests about being mindful of noise levels.We want every guest to enjoy a restful and undisturbed stay, and your feedback underscores the importance of this commitment. Should you choose to stay with us again in the future, please don't hesitate to inform our front desk staff immediately if you encounter any issues. We are always ready to take action to ensure your comfort.Your review helps us in our ongoing efforts to make improvements, and we appreciate your understanding and patience. If you have any further feedback or suggestions on how we can better serve you, please feel free to share them. We value your input and are dedicated to ensuring your next stay is more enjoyable and peaceful.Once again, thank you for choosing our establishment for your accommodation needs. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.
5 out of 5
by A verified traveler

Posted 9 Sep 2023
Close to places but noise
Comment from Hotel Management
2 Oct 2023 by Super 8 , Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, as it helps us continually improve our services.We're glad to hear that our location served you well in terms of proximity to nearby places of interest. Being close to attractions and conveniences is one of the advantages we aim to offer our guests.However, we're sorry to learn that you experienced some noise during your stay. We understand that a peaceful environment is essential for a comfortable stay, and we apologize for any inconvenience this may have caused you. Please know that your feedback has been taken seriously, and we will look into ways to minimize noise disturbances in the future. Whether it's enhancing our soundproofing measures or adjusting our room allocations, we are committed to addressing this issue to ensure a quieter and more restful experience for all our guests.Your feedback is invaluable to us, and it drives us to make the necessary improvements to provide a better overall experience. We hope that you might consider giving us another chance in the future, as we are dedicated to delivering an even more enjoyable stay for you.If you have any further details or suggestions regarding your stay that you'd like to share, please feel free to reach out to us directly. We are here to listen and make your future visits more comfortable and enjoyable.Thank you once again for your feedback, and we hope to have the opportunity to host you again in the future, providing you with a quieter and more pleasant experience.Warm regards,
5 out of 5
by A verified traveler

Posted 21 Aug 2023
This is a perfect spot for a trucker driver who wants to relax in a quiet and safe area. There's a truckstop right next door. Park your truck and trailer, and get you a very good night rest.
Comment from Hotel Management
21 Aug 2023 by Super 8 , Hotel Management
Dear Guest,We extend our heartfelt gratitude for taking the time to share your thoughts and experiences at our establishment. It brings us immense joy to read your review and to know that our facilities have provided you with the perfect respite as a trucker seeking relaxation and safety.Your words paint a vivid picture of the serene haven we have aimed to create for individuals such as yourself. The fact that you found our location to be a prime spot for truck drivers to unwind and recharge is a testament to our commitment to providing a conducive environment for rest. We are elated to learn that you found the area to be tranquil and safe, encapsulating the very essence of what we strive to offer.Your mention of the adjacent truck stop reflects the convenience we aspire to deliver to our patrons. The proximity of this stop not only provides a seamless solution for your truck parking needs but also serves as a testament to our dedication to serving the unique requirements of the trucking community. We are thrilled that you found this aspect of our services to be aligned with your expectations.Undoubtedly, one of the cornerstones of a rejuvenating experience is a good night's rest. We are pleased that you had the opportunity to unwind and receive the rest you deserve. Our commitment to providing top-notch facilities ensures that your stay with us is characterized by comfort, security, and tranquility. We hope that this good night's rest translated into a refreshed state of mind, ready to conquer the open road once again.At our establishment, we hold dear the principles of quality service, thoughtful amenities, and a welcoming atmosphere. Your feedback serves as validation that we are on the right track towards achieving these goals. Nevertheless, we remain dedicated to continuously enhancing our offerings. We are diligently working to maintain the standards you appreciate while also identifying avenues for improvement.In conclusion, we wish to express our sincere gratitude for your patronage and for taking the time to share your experience. Your words motivate us to persist in our endeavor to provide a haven where truckers can find respite, relaxation, and safety. As you continue your journeys, please know that our doors are always open to welcome you back to this tranquil oasis.Once again, thank you for your review, and we eagerly await the opportunity to serve you in the future.Warm regards,General ManagerSuper 8 Mont Belvieu
5 out of 5
by A verified traveler from White Oak

Posted 30 Jul 2023
Management was good. House keeping was great. It was a great place to stay for the week. I will stay here again. No complaints.
Comment from Hotel Management
30 Jul 2023 by GM, Hotel Management
Dear Shawn,Thank you for your wonderful review! We are delighted to hear that you had a great experience during your stay with us. Your kind words about our management and housekeeping team are truly appreciated.We strive to create a comfortable and enjoyable environment for all our guests, and we are thrilled that we succeeded in making your stay pleasant. Your satisfaction is our top priority, and we are grateful for your positive feedback.We look forward to welcoming you back again in the future. Should you need any assistance or have any special requests during your next stay, please don't hesitate to reach out to us. We'll be more than happy to make your next visit even more memorable.Thank you once again for choosing to stay with us and for sharing your positive experience. It was a pleasure hosting you, and we can't wait to have you back at our property soon!Best regards,General Manager,Super 8 Mont Belvieu
5 out of 5
by A verified traveler

Posted 18 Jul 2023 on Hotels
Comment from Hotel Management
18 Jul 2023 by Super 8 General Manager , Hotel Management
Dear Guest,Thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your kind words and support. It means a lot to us to know that you had such a positive experience.At Super 8 Mont Belvieu/Baytown, we strive to deliver the best possible service to our valued customers, and your feedback reassures us that we're on the right track. We're thrilled to have met your expectations, and we look forward to serving you again in the future.If you have any further feedback or suggestions, please feel free to reach out to us. We're always here to listen and improve.Once again, thank you for choosing Super 8 MontBelvieu/Baytown. We truly appreciate your trust and support.Best regards,General ManagerSuper 8 MontBelvieu/Baytown