Ratings based on 96 Verified Reviews
3.9 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Apr 2024
The TV remote worked to turn it on and off including the volume but you could not change the channel.Mine was stuck on the cartoon network.
Comment from Hotel Management
11 Apr 2024 by ABVI , Hotel Management
Hello Robert, Sorry for the inconvenience you experienced. Thank you for letting us know about the issue and we will definitely fix it out. We hope will see you here back and have a great experience with us.
by A verified traveler
Posted 15 Mar 2024
No problems with our stay
Comment from Hotel Management
11 Apr 2024 by ABVI , Hotel Management
Hello Geri, Thank you for sharing your feedback. We are excited to see you here again..
by A verified traveler
Posted 12 Sep 2023
by A verified traveler
Posted 5 Aug 2023
Well managed
by A verified traveler
Front Desk Clerk Rude, but get place to Stay
Posted 30 Jul 2023 on HotelsThe rudest front desk clerk I have ever met and encountered. I was not allowed an early check in, with temperatures reaching over 100 degrees. The FD clerk said that first that there were NO rooms available at the time. Then turns around and states that if I wanted to check in early that it would have to be charged 25 dollars. (SMH)
Luckily, I speak Spanish and a housekeeper who was in passing let me get a cup of ice, super nice housekeeper. You had to have an access key in enter to retrieve ice and vending machines. We spoke about my experience and she assisted me.
Don’t get me wrong the place is nice and my room was clean with nice floors and remolded. The water pressure was very good. The towels were HARD. The refrigerator and microwave were nice and working condition. TV was clear and a nice size updated DirectTV.
Then the other bad news, housekeeping at 10 am knock on my door for check out status. I let her know I would be checking out at 11 am nice and friendly, she said okay.
by A verified traveler
Posted 21 Jun 2023
Horrible. Sheets were stained. Staff at night and morning were rude and just horrible. Morning staff gave me a hard time to get back my $150 deposit. It was convenient when I had to stop but absolutely horrible.
Comment from Hotel Management
25 Jun 2023 by Guest Relations, Hotel Management
Dear James,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know what was not to your satisfaction during your stay, as this will allow our dedicated team to make the appropriate changes and improvements. We wish you well and hope you'll consider giving us another try someday.
by A verified traveler
Posted 14 Apr 2023
by A verified traveler
Posted 27 Mar 2023
by A verified traveler
Posted 23 Mar 2023
Front desk tried to charge me a $150 deposit fee that was not mentioned in the booking process. And also told me it had to be CASH when I was paying the room with a card. I had to find another hotel further away because of this and did not end up staying here. Will not be back.
by A verified traveler
Posted 20 Mar 2023
It’s was a nice place and you were right next to restaurants and gas stations very convenient. The rooms don’t have lamps in them which was a little weird. And the blankets are thin but we brought our own so it worked out great. Be sure you bring $150 in cash for a deposit they don’t take the deposit with card. This place will not rent to anyone under 21 unless the room is in someone’s name that is over 21 and they have their ID.
