Ratings based on 577 Verified Reviews

4.0 out of 5
78% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 Sep 2023 on Hotels
Comment from Hotel Management
16 Oct 2023 by La direction, Hotel Management
Bonjour.Merci d'avoir pris le temps de noter votre séjour dans notre établissement.Bonne journée
2 out of 5
by A verified traveler

Posted 31 Aug 2023
The bed was comfortable How can you call yourself a hotel when you close the restaurant and the bar all weekend They couldn’t even offer a breakfast or a sandwich and a drink Suggesting ubereats or deliveroo as a catering option is quite frankly embarrassing
Comment from Hotel Management
1 Sep 2023 by General manager, Hotel Management
Good morning,Are you serious ?!!It is written on each site that our restaurant is not open on weekends. You wanted a hotel with an open restaurant and you didn't even bother to check the information before booking. Odd! Some hotels don't even have a restaurant at all. Ours is open during the week.Regards,
5 out of 5
by A verified traveler

Posted 17 Feb 2023
Great value
Comment from Hotel Management
29 Mar 2023 by The reception, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely
1 out of 5
by A verified traveler

Posted 10 Aug 2022 on Hotels
Comment from Hotel Management
19 Aug 2022 by La direction, Hotel Management
Bonjour.Dommage qu'aucun commentaire ne puisse nous aider à comprendre cette note. Chaque remarque client nous aide à nous améliorer.Bonne journée.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Nov 2021 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jul 2021 on Hotels
5 out of 5
by A verified traveler

Posted 2 Mar 2021
For the price was better than expected. Nice lobby and restaurant area. The desk clark was very pleasant and helpful. Pet friendly. Good location. Basic but clean rooms. Definitely stay again
3 out of 5
by A verified traveler

OK hotel, but wouldn't stay again.

Posted 5 Oct 2020 on Hotels
Hotel staff very pleasant, but the hotel is dated and in need of a refresh. The room was very small and the pillows were poor, we had to put our coats under them just to make them big enough....
Comment from Hotel Management
7 Oct 2020 by General manager, Hotel Management
Thank you for taking the time to share your experience with us. We have two types of rooms, one of which is indeed less spacious. Renovations started in May and are continuing on these two types of rooms to give this hotel a new lease of life. Our pillows are not very thick to accommodate the majority and we can provide additional ones at reception if necessary. See you soon
4 out of 5
by A verified traveler

Hotel les Genets

Posted 1 Oct 2020 on Hotels
For a one night stay on route to Spain the room was simple but adequate. The bed was a little too soft for my wife but for me it was ok. We ate at the attached restaurant and although the menu was in french the waiter did his best to translate. I had a beef dish and the wife had pork, both meaks were very well presented and delicious.
Comment from Hotel Management
7 Oct 2020 by General manager, Hotel Management
Good afternoon. Thank you for your comment. We are delighted that your stay went well. We have just start a new menu at the restaurant this week and we will be doing cards in English, Portuguese, Spanish and German. Thanks for your advice. Have a good day
5 out of 5
by A verified traveler

Les Genets again Our 2nd visit .

Posted 19 Sep 2020 on Hotels
Another happy stay even under covid. Staff looked after us keeping to rules of cleaning and masks . Helpful at bfast getting our choice to limit touching.