Ratings based on 951 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Thumbs Up
Posted 26 Dec 2023 on HotelsFriendly Staff, good location to the town
Comment from Hotel Management
27 Dec 2023 by The Management, Hotel Management
Dear Andrew,Thank you for taking the time to rate us a perfect 10! We're thrilled to hear that you appreciated our friendly staff and the convenient location to the town. Your positive feedback is truly encouraging, and we look forward to welcoming you back for another enjoyable stay.Best regards,
by A verified traveler
Posted 21 Dec 2023
Nice hotel in convenient location offering good value. Excellent staff on front desk. Didn't like the beat music from the nightclub just across the river, surely there must be planning regulations against it. Probably not so bad in summer when foliage on the trees.
Comment from Hotel Management
27 Dec 2023 by The Management, Hotel Management
Dear David,Thank you for taking the time to share your experience with us. We're delighted that you found our hotel nice and appreciated its convenient location, excellent staff, and overall good value.Your feedback regarding external sounds adds an interesting perspective, and we appreciate your observation. We'll certainly consider this aspect for further improvements. We hope this minor aspect didn't overshadow your overall positive impression.We look forward to hosting you again in the future for an even more enjoyable stay.Best regards,
by A verified traveler
Posted 19 Dec 2023
Comment from Hotel Management
24 Dec 2023 by La Direction, Hotel Management
Cher Stuart,Nous vous remercions sincèrement pour votre évaluation positive. Nous sommes ravis de constater que vous avez apprécié votre séjour et que notre hôtel a répondu à vos attentes.Nous espérons vous revoir bientôt lors de votre prochaine visite à Bayonne.Cordialement,
by A verified traveler
Weekend away
Posted 1 Oct 2023 on HotelsFriendly staff and hotel is walking distance from old town with cathedral, shops and restaurants. Will be back.
Comment from Hotel Management
5 Oct 2023 by The Management, Hotel Management
Dear Guest,Thank you very much for your comment.We are happy that you enjoyed the location; just a few minutes walk from the city centre and its sights and that you appreciated the hospitality of the staff.We hope to see you again soon,Kind regards,
by A verified traveler
Posted 18 Sep 2023
Excellent customer service
Comment from Hotel Management
23 Sep 2023 by The Management, Hotel Management
Dear Customer,Thank you very much for your review,Kind regards,
by A verified traveler
Posted 16 Sep 2023 on Hotels
Lovely Hotel. Great position. Spacious room. Would have been nice to have in room tea and coffee facility and possibly BBC news channel available.
We would happily stay again.
Comment from Hotel Management
23 Sep 2023 by The Management, Hotel Management
Dear Guest,The team at Le Bayonne would like to thank you for your review. We are very happy that you enjoyed the hotel, the location and the surface area of the room.We have a courtesy tray in the room with tea, coffee and a kettle.We hope to see you again during your next stay on the Basque coast.Kind regards,
by A verified traveler
Great place to stay in Bayonne with wonderful staf
Posted 29 Aug 2023 on HotelsLovely hotel in a good location for walking around the town. The room was spacious and clean. Room and hallway smelled fresh.
We had a small issue with leaking from the ceiling near the air conditioning unit. We reported this to the front desk and it was resolved later that day.
The bed was very comfortable. I would have preferred a double bed over two singles pushed together but otherwise very nice room. The bathroom was clean and the shower was decent size with a nice little shelf to hold items. Parking was convenient. The staff was friendly and helpful and multilingual. The breakfast buffet was very good, staff cleaned tables between customers and replenished items regularly.
There was a big rugby event on the first night we stayed here. We were very appreciative that the hotel posted security in the car park due to the large crowds and ensured our safety.
Comment from Hotel Management
14 Sep 2023 by The Management, Hotel Management
Dear Guest,Thank you very much for your feedback about your stay in our hotel.We are very happy that we were able to contribute to the satisfaction of your stay and that you appreciated the reactivity of the staff, the bathroom and the friendliness of the staff.During the big rugby event we had a security guard to control access to the car park and we are very glad that you appreciated this.We have passed on your feedback to all services and hope to see you again soon.Best regards,
by A verified traveler
Posted 11 Aug 2023 on Hotels
A lovely hotel only a short walk from the centre of Bayonne. The room was very comfortable. The pool was not open during our midweek stay (August)
Comment from Hotel Management
12 Aug 2023 by The Management, Hotel Management
Dear Customer,Thank you very much for your comment.We are very happy that you appreciated the location of the hotel and the comfort of the room.We don't understand your comment as the swimming pool is actually open in July and August, with opening hours from 9am to 9pm. Please don't hesitate to contact us to explain this.See you soon,Best regards,
by A verified traveler
Posted 20 Jul 2023
Comment from Hotel Management
12 Aug 2023 by La Direction, Hotel Management
Cher Client,Nous vous remercions d'avoir pris le temps de rédiger votre note.N'hésitez pas à revenir vers nous afin de nous expliquer pourquoi vous n'avez pas été pleinement satisfait.Cordialement,
by A verified traveler
Ideally located for walking into Bayonne old town
Posted 10 Jul 2023 on HotelsIdeally located for walking into Bayonne old town.
Good quality.
Dog friendly.
Fairly priced.
Comment from Hotel Management
10 Jul 2023 by The Management, Hotel Management
Hello,The entire team thanks you for your comment,We are very happy that you enjoyed your stay in our hotel.We hope to see you soon,Best regards
