Ratings based on 82 Verified Reviews

4.8 out of 5
61% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Aug 2022
Relaxing , nice , clean beautiful surroundings
Comment from Hotel Management
17 Aug 2022 by Familie Färber, Hotel Management
Dear Parisa, Thank you for your kind evaluation. We are happy you enjoyed your stay with us at the Klosterhof. Hope to see you again soon in Bayerisch Gmain. All the best Family Färber and the Klosterhof Team
5 out of 5
by A verified traveler

Posted 14 Sep 2019
Lovely in every way! Idyllic location. Friendly with excellent customer service.
Comment from Hotel Management
28 Oct 2019 by Team Klosterhof, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Klosterhof and hope to see you again very soon. Sincerely, Family Färber & Team Klosterhof
5 out of 5
by A verified traveler

Posted 12 Sep 2019
A great place for a getaway! Lovely and quiet spa.
Comment from Hotel Management
28 Oct 2019 by Team Klosterhof, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Klosterhof and our SPA area so much and hope to see you again very soon. Sincerely, Family Färber & Team Klosterhof
3 out of 5
by A verified traveler from Illinois

Posted 8 Sep 2019
We booked this hotel for the balcony and the view of the mountains. The view was a tree line similar to a backyard of a residence. We couldn’t use the balcony because it appears that is everyone smoking area. The cigarette smoke was so bad we couldn’t sit on the balcony or even have our windows open at night. We traveled in town for dinner each night.
Comment from Hotel Management
28 Oct 2019 by Team Klosterhof, Hotel Management
Dear Tony, Thank you for taking the time to share your feedback with us. Although we regret that you have not had better experiences with your room choice, your feedback helps us learn and improve. We are working to make sure that our guests do not miss out on anything. The Klosterhof is known for its wonderful mountain view, so we would like to sincerely apologize again that we could not live up to your expectations, since all of our panorama rooms are directly facing the "Lattengebirge" mountains. We are a non-smoking health resort, so please inform us immediately if a smoking neighbour bothers you, this should not be the case and we would like to sincerely apologize. Best regards, Family Färber & the entire Klosterhof team
5 out of 5
by A verified traveler from Bangkok

Posted 19 Apr 2019
The room and the hotel were perfect. The staff at the reception were very helpful and friendly.
2 out of 5
by A verified traveler

Posted 26 Mar 2019
Comment from Hotel Management
30 Apr 2019 by Team Klosterhof, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Please let us know exactly, what influenced your stay with us in a negative way, so we can work out the issue immediately. Kind regards
5 out of 5
by A verified traveler

Posted 4 Jan 2019
Comment from Hotel Management
17 Jan 2019 by Team Klosterhof, Hotel Management
Lieber Gast! Vielen Dank für die rundum tolle Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns auf ein erneutes Wiedersehen! Mit freundlichen Grüßen, Ihre Familie Färber & das Klosterhof Team
5 out of 5
by A verified traveler

Posted 25 Oct 2018
Lovely hotel, great location and half board food was excellent.
Comment from Hotel Management
30 Oct 2018 by Lisa-Maria , Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Hotel Klosterhof and hope to see you again very soon. Sincerely, Family Färber & the Klosterhof Team
5 out of 5
by A verified traveler

Posted 24 Sep 2018 on Hotels
Comment from Hotel Management
5 Oct 2018 by Team Klosterhof, Hotel Management
Lieber Gast Jaroslav! Vielen Dank für die rundum tolle Bewertung, die Sie unserem Hotel gegeben haben und Ihr positives Feedback zum gesamten Klosterhof! Wir freuen uns auf ein erneutes Wiedersehen! Mit freundlichen Grüßen, Ihre Familie Färber & das Klosterhof Team
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Fabulous hotel

Posted 24 Sep 2018
A very good hotel close to Salzburg, but in a very peaceful picturesque location. We booked here so that we could spend a day exploring the city before flying out, instead we decided to stay at the hotel and enjoy the hotel facilities . Rooms are modern, clean and luxurious, ours had wonderful views to the mountains. We stayed for dinner and breakfast and enjoyed all the food. The facilities are fantastic, there’s a very good spa (nude, mixed sex use in saunas) and lovely outdoor spa pool. Friendly, helpful staff. Would definitely recommend this hotel.
Comment from Hotel Management
3 Oct 2018 by Team Klosterhof, Hotel Management
Dear Guest Nina! Thank you for the great review of our hotel! We are glad that you enjoyed our rooms, the restaurant and our Artemacur SPA so much! We hope to see you again very soon. Sincerely, Family Färber & Team Klosterhof
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