Ratings based on 987 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Very nice . A lot of activity but the rooms were very quiet. Beautiful surroundings. Staff was pleasant and accommodating. Rooms clean and neat.
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 28 Apr 2024
Great golf course and pool area
by A verified traveler
Posted 23 Apr 2024
Nice place
by A verified traveler
Posted 22 Apr 2024
Nice
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 12 Apr 2024
In room 1114,April 1,remote control was dirty,housekeeping replaced it which was good,the ice machine was not working and now trying to call customer service to see if I was charged twice but I can't get in contact with the right people once Im transferred from reservations,the phone just rings,their also doing construction work
by A verified traveler
Posted 9 Apr 2024
Staff had a smug/ abrasive attitude. Every employee we came across. Only one smile from an employee and that was when we were checking out.
Room had various stains on the chairs and couch. Obvious vomit and other bodily excretions.
There were nut shells on the side of the bed and under the curtains. I doubt the room was vacuumed.
Even though it was a smoking room the room smelled ok. I’ll give them that.
I was nervous when I saw the stains because they took a $112 security deposit for a $77 night stay. Was relieved when I got $98 of it back a few days later.
Them taking the security deposit turned me off from gambling there. (Was expecting to pay under 100’dollars for the room not 200)
The abrasive employees led us to eat off property on the way to island view casino to gamble a little.
Expected to pay $77 for a room not $91. Was out $200 dollars for the night didn’t get $98 of the deposit back until after we checked out a few days later. (Again went back to island view to gamble again when we got the deposit back. If yall wouldn’t have taken the deposit I would’ve gambled there.)
So I recommend island view casino over this place.
Better budget place is treasure bay. They’re a tad dodgy at treasure bay but at least they’re nice and clean.
I moved to the coast a few years back. I’ve stayed at and or gambled at almost every casino on the coast.
This was the first place I didn’t feel wanted and felt like I had my integrity questioned.
by A verified traveler
Posted 26 Mar 2024
Allowing smoking has ruined the casino.
by A verified traveler
Posted 25 Mar 2024
