Ratings based on 84 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Mar 2024
Very comfortable and clean. Bed as comfortable and good linen. Loved to patio and nice to have a pet friendly place!
Comment from Hotel Management
25 Mar 2024 by Amanda Wallace , Hotel Management
Dear Brett,Thank you for taking time out of your busy schedule to give us feedback on your recent stay at Candlewood Suites Bay City. We use feedback from many different sources so that we can continue to meet our guest expectations and make changes to our brand. I am pleased to know that you enjoyed yourself and made use of our amenities such as the gazebo grills. We do hope that if you are back in Bay City that you stop on by and see us.
by A verified traveler
Posted 14 Mar 2024
Very friendly staff
Comment from Hotel Management
15 Mar 2024 by Amanda Wallace- General Manager , Hotel Management
Dear Riley,Thank you for taking time out of your busy schedule to give us feedback on your most recent stay at Candlewood Suites Bay City. We hope you come back and see us soon.
by A verified traveler
Posted 9 Mar 2024
It was a nice stay.
Comment from Hotel Management
11 Mar 2024 by Amanda Wallace- General Manager , Hotel Management
Dear Riley, Thank you for taking the time out of your busy schedule to give us feedback on your recent stay at Candlewood Suites Bay City. I am pleased to know that you enjoyed your stay and I do hope that you come back and see us again.
by A verified traveler
Great Stay
Posted 4 Mar 2024 on HotelsGreat stay, just a couple of hiccups. 1. There was no linen in the room for the sofabed, however we called, and linen was brought up immediately. 2. They don't have any free breakfast, just coffee.
Comment from Hotel Management
11 Mar 2024 by Amanda Wallace- General Manager , Hotel Management
Dear Kelly, Thank you for the feedback on your recent stay at Candlewood Suites Bay City. I do apologize about the issue with the towels but glad that we were able to take care of that quickly for you. As far as breakfast, we are a different type of hotel that caters to extended stay guests and because every room has a kitchen, we do not offer breakfast however, next time you are here- you should check out our Candlewood Cupboard which offers many different options of breakfast items for sale. We hope that this doesnt keep you from coming back to see us again.
by A verified traveler
Posted 26 Feb 2024 on Travelocity
I really liked that it was quiet, clean, & ALL the STAFF was super nice. I will definitely recommend Candlewood Hotel to anyone & if I ever need to stay anywhere again I will definitely choose them.
Comment from Hotel Management
26 Feb 2024 by Amanda Wallace- General Manager , Hotel Management
Dear Tiffany, Thank you for taking time out of your busy schedule to give us feedback on your recent stay at Candlewood Suites Bay City. I am pleased to know that we were able to meet all of your expectations and I do hope that you continue to choose us for all of your traveling needs when you are in Bay City.
by A verified traveler from gonzales
Posted 8 Jan 2024
Great staff, clean and quiet hotel.
Comment from Hotel Management
24 Jan 2024 by Amanda Wallace, Hotel Management
Dear Sarah, Thank you for taking the time out of your busy schedule to give us a review on your stay at Candlewood Suites Bay City. We are pleased to know that you had a great stay and we hope to see you again soon.
by A verified traveler
4H archery trip
Posted 19 Nov 2023 on HotelsComment from Hotel Management
19 Nov 2023 by Amanda Wallace- General Manager , Hotel Management
Dear Eugene, Thank you so much for taking time out of your busy schedule to give us feedback on your most recent stay at Candlewood Suites Bay City. I would love to get some more in depth feedback from you to see how we could improve our guests experiences in the future. I hope to hear from you soon.
by A verified traveler
Posted 14 Nov 2023
Super easy checking and nice guy at the front desk. I love that there is a kitchen area, huge bar area to put stuff and a place to work. Full size fridge too. Great place to stay and being pet friendly is just an extra bonus!
Comment from Hotel Management
14 Nov 2023 by Amanda Wallace, Hotel Management
Dear Lori, Thank you for taking the time out of your busy schedule to give us feedback on your stay at Candlewood Suites Bay City. We use feedback from reviews from many different sources for training tools and so that we can continue to meet our guests expectations. One thing that we really pride ourselves on here at Candlewood Suites Bay City is for each guest that walks through our doors to feel like that are Home Away From Home. If we can do that, then our guests whether they are here for 1 night, or 30 nights will always want to come back and see us. I am pleased to know that you had a fantastic stay and I sincerely hope that if you are ever in Bay City again, that you come back to see us.
by A verified traveler
Posted 11 Jun 2023
Front desk very friendly at check in & checkout
Comment from Hotel Management
12 Jun 2023 by Amanda Wallace, Hotel Management
Dear Mary, Thank you so much for taking the time out of your busy schedule to give us a review on your most recent stay here at Candlewood Suites Bay City. We strive to make each guest stay as comfortable and easy as possible. I am pleased to know that we met all of your expectations and we hope to see you again.
by A verified traveler
Posted 13 Mar 2023 on Hotels
Comment from Hotel Management
15 Mar 2023 by Amanda Wallace, Hotel Management
Dear Manuel, Thank you so much for taking time out of your busy schedule to give us a review! We appreciate all feedback from our guests so that we can continue to meet our guests expectations when they are traveling. We are very pleased to know that you had a great stay and I sincerely hope that we see you again in the future.
