Ratings based on 502 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.5 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Next to I75
by A verified traveler
Posted 21 May 2024
Quite, clean, safe property
by A verified traveler
Posted 19 May 2024
Quite
Comment from Hotel Management
21 May 2024 by Management , Hotel Management
Dear Megan, Thank you so much for taking the time to do our online survey. We are so happy to see the 5/5 review! We strive to meet the expectations of our guests. We hope to see you again soon!
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
21 May 2024 by Management , Hotel Management
Dear Eric, We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by Management , Hotel Management
Dear David, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority, and we take what you have shared very seriously. Your review has been shared with management so that appropriate measures can be taken. We hope to see you again.
by A verified traveler
Posted 6 May 2024
So many close fast food places and the balcony
Comment from Hotel Management
7 May 2024 by Management , Hotel Management
Angela, we are thrilled you enjoyed your stay with us at Baymont Inn in Bay City. We look forward to welcoming you back soon!
by A verified traveler
Posted 2 May 2024
They didn't refund my deposit even tho I left the room exactly as I found it, they are thieves!
Comment from Hotel Management
3 May 2024 by Karly, Hotel Management
Dear Donna,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority, and we take what you have shared very seriously. Your review has been shared with management so that appropriate measures can be taken. We hope to see you again.
by A verified traveler
Posted 1 May 2024
It was quite and close to the interstate
Comment from Hotel Management
3 May 2024 by Karly, Hotel Management
Dear Amanda,Thank you for doing our online review. We are delighted to see you enjoyed your stay with us. We hope to see you again soon!
by A verified traveler
Posted 13 Apr 2024
I am very unhappy with my stay I was going to ignore the fact that there was dirty bedsheets, with dirt all over them, and also pissed stains all over. and the ones I was given to put on after I notify them more even the right sheets that I needed then checking out the next day I was charged $10 of my deposit because my six year old son got pizza sauce on a hand towel.
Comment from Hotel Management
16 Apr 2024 by Management , Hotel Management
Angela, We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.
by A verified traveler
Posted 13 Apr 2024
Hotel was in terrible condition luckily we brang cleaning materials with us.broken toilet seat grungy shower holes in wall ac unit very dirty
Comment from Hotel Management
16 Apr 2024 by Management , Hotel Management
Dear Stevan, We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon.
