Ratings based on 73 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
10 May 2024 by Brandon , Hotel Management
Thank you for the positive review David. We hope to see you soon.Regards Brandon General Manager
by A verified traveler
Posted 6 May 2024
Staff was great room was clean
Comment from Hotel Management
7 May 2024 by Brandon, Hotel Management
Dear KimberlyWe're delighted to hear that you found our staff to be great and enjoyed a clean room during your stay. Providing excellent service and a comfortable environment for our guests is always our top priority. We look forward to welcoming you back in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.General ManagerBrandon
by A verified traveler
Posted 6 May 2024
Clean and quiet. Nice stay.
Comment from Hotel Management
8 May 2024 by Brandon , Hotel Management
Hi EmilyThank you for staying with us, Hope to see you soonGeneral ManagerBrandon
by A verified traveler
Posted 30 Apr 2024
The staff was helpful and kind. The property is undergoing improvements so conditions were not great as far as appearance and function right now.
Comment from Hotel Management
30 Apr 2024 by Jacob, Hotel Management
Dear Enid,Thank You for your review. We hope you visit us again once all our renovations are done at the end of the month.We apologize for any inconvenience.JacobAssistant general manager
by A verified traveler
Posted 30 Mar 2024
A great stay
Comment from Hotel Management
30 Mar 2024 by Management , Hotel Management
Thanks for the 5 star review Kateline! We are so happy that you had a blessed stay. Looking forward to having you back after the renovations are done!
by A verified traveler
Posted 17 Mar 2024
The staff was welcoming, friendly, helpful. Anytime we're in Brainerd and need a room we'll stay at the Americ Inn!!
Comment from Hotel Management
30 Mar 2024 by Management , Hotel Management
Thanks Mike! So happy to hear we were able to earn your continued support! Looking forward to having you back
by A verified traveler
Posted 16 Mar 2024
breakfast was not up to par
Comment from Hotel Management
17 Mar 2024 by Management , Hotel Management
Thank you for your feedback. We're sorry to hear that our breakfast didn't meet your expectations. We are continuously working to improve our offerings and hope to impress you in the future. I am happy to inform you that we are restocked at this point with improved offerings. I hope that you will give us another chance to make your stay excellent.
by A verified traveler
Posted 16 Mar 2024
Comment from Hotel Management
16 May 2024 by Brandon, Hotel Management
Dear BethThank you for your review, we hope to see you when we are done with our renovation.RegardsBrandon
by A verified traveler
Posted 21 Feb 2024 on Hotels
Comment from Hotel Management
4 Mar 2024 by Management , Hotel Management
Mayowa, delighted to see your perfect score! We're thrilled you enjoyed your stay and can't wait to have you back. Thank you
