Ratings based on 260 Verified Reviews

4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 Nov 2023
Good place to stay
Comment from Hotel Management
17 Jan 2024 by Pamela Duque - Gerente Geral, Hotel Management
Prezado Alfredo,Agradecemos sua avaliação, e ficamos muito felizes em ter atendido suas expectativas.Aguardamos seu breve retorno!Atenciosamente,
4 out of 5
by A verified traveler

Posted 9 Apr 2023
Parking staff was very rude and unfriendly.
Comment from Hotel Management
10 Apr 2023 by Rafael Z, Hotel Management
Hello Dejan, thank you for your rating and comments. We want to apologize for the valet team and say that we are already warning them to improve. Be always welcome!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2022
3 out of 5
by A verified traveler

Posted 9 Oct 2022 on Hotels
Comment from Hotel Management
10 Oct 2022 by Rafael Z, Hotel Management
Olá sr. Edson, agradecemos por sua avaliação. Seja sempre bem-vindo!
5 out of 5
by A verified traveler

Posted 4 Aug 2022 on Hotels
Comment from Hotel Management
5 Aug 2022 by Rafael Z, Hotel Management
Olá sr. Alfredo, ficamos felizes que tenha gostado de tudo em nosso hotel. Seja sempre bem-vindo!
5 out of 5
by A verified traveler

Posted 11 Dec 2021 on Hotels
Comment from Hotel Management
13 Dec 2021 by Rafael Z, Hotel Management
Muito obrigado sr Guilherme, seja sempre bem-vindo!
4 out of 5
by A verified traveler

Posted 24 Nov 2021 on Hotels
Bem localizado
Comment from Hotel Management
27 Nov 2021 by Rafael Z, Hotel Management
Obrigado sr Ricardo! Seja sempre bem-vindo.
5 out of 5
by A verified traveler

Location

Posted 13 Jan 2021 on Hotels
Well located place
Comment from Hotel Management
19 Jan 2021 by Rafael Z, Hotel Management
Muito obrigado!
4 out of 5
by A verified traveler

Posted 3 Jan 2021 on Hotels
Comment from Hotel Management
19 Jan 2021 by Rafael Z, Hotel Management
Obrigado!
3 out of 5
by A verified traveler

Bauru

Posted 21 Dec 2020 on Hotels
The stay was ok, restrictions due to COVID makes it less pleasant. Service are limited and facilities are minimum. Location is ok, easy access.
Comment from Hotel Management
19 Jan 2021 by Rafael Z, Hotel Management
During the pandemic, our spaces and services were adapted to reduce circulation and agglomeration in apartments and common areas. We look forward to your next visit!