Ratings based on 267 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dusseldorf
Posted 7 May 2024
The room is uncomfortable to hear the voice of next room through the wall.
by A verified traveler
Posted 5 May 2024
Everything was well. People are super friendly. The one thing that was not good - smell in the room. It was very unpleasant.
by A verified traveler
Marcini
Posted 7 Aug 2023 on HotelsA very good hotel. good service close to autobahn 44. Pets fiendly.
by A verified traveler
Posted 7 Jul 2023 on Hotels
Comment from Hotel Management
8 Jul 2023 by AK, Hotel Management
Dear guests,thank you so much that you felt comfortable in our hote.Hope to see again sometime....Kind regards from Germany,your Ambassador Hotel Team!
by A verified traveler
Posted 12 Jul 2022
by A verified traveler
Dont stay here!
Posted 18 Jun 2022 on HotelsHonestly, dont stay here. We were lured in by the 'great reviews' but it was possibly the worst place I've stayed. We arrived at 1am after driving a solid 14 hours from Ukraine, to find the room was over 30c, with stagnant hot air and no way of ventilating it we tried to call reception but the room phone wasnt working. Before any of this happened our key hadnt worked, probably due to the woman on reception who was slobbed over her chair leaving the man (Christian?) to juggle the various customers at the desk. He was possibly the best thing about the hotel, polite, friendly, helpful, very kind.
Even when we went down for breakfast at 7.30am the whole place was far far too hot it was uncomfortable.
I barely slept due to the heat, and now have another 14 hours of driving exhausted which was exactly what we were trying to avoid.
Please save your money and go elsewhere!
Comment from Hotel Management
19 Jun 2022 by Team Ambassador, Hotel Management
Dear Matthew,
On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we would like to thank you for taking the time to review us on multiple channels. If you had taken the time at the hotel to inform us about any of this we would have had the chance to offer you a room with air conditioning, extra pillows and blankets. Now you are frustrated and so are we because we always strive to provide the best service possible. We sincerely apologies that this was not possible and wish you all the best!
Your
by A verified traveler
A Nice Place In Baunatal
Posted 20 Sep 2021 on HotelsThis was a second visit to the hotel. Very convenient and within walking distance of several restaurants, although there is some good food to be had in the hotel restaurant. The breakfast was fine and in pleasant surroundings. A very nice features is the complementary coffee and tea available in the lobby area. Also a short hop on the S-Bahn to Kassel. For the price, it is a real bargain. And the staff is very helpful and pleasant.
by A verified traveler
Posted 8 Dec 2020 on Hotels
by A verified traveler
Posted 2 Nov 2020 on Hotels
by A verified traveler
Posted 1 Sep 2020 on Hotels
Good hotel,
