Ratings based on 136 Verified Reviews

3.5 out of 5
91% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jan 2024 on Hotels
4 out of 5
by A verified traveler from Jounieh

This traveler left a rating score only Posted 8 Oct 2023
1 out of 5
by A verified traveler

Posted 11 Aug 2023
It was very bad no access to the pool the hotel is terrible only the location was good
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jul 2023
3 out of 5
by A verified traveler

Posted 9 Jun 2023
Old hotel, not the cleanest bathrooms. Pools did't worked
3 out of 5
by A verified traveler

Bed & Breakfast not a 5 stars hotel

Posted 26 May 2023 on Hotels
I can't believe this is a five star hotel as stated in the hotels.com info. There is no restaurant, coffee shop, room service, or swimming pool. When I complained to him, the receptionist told me to tell the company from which I booked. The hotel has nothing but an excellent location and a good breakfast
4 out of 5
by A verified traveler

Posted 20 May 2023 on Hotels
Неплохая тихая гостиница. Старенькая. Первое это запах плесени . Но это можно решить хотябы повесив в вестибюле автоматические дезодоранты для воздуха. В комнатах не плохо. Белье чистое. Матрасы на кроватях не плохие Поменяют тебе если попросишь. В ванной комнате можно поменять принадлежности для туалета. Все ржавое:ершик для унитаза корзина для мусора. Скоро сезон туристов начинается. Надо подсуетиться. В общем на слабую четверочку потянет. Удачи вам. И примите к сведению. Вы только выиграете. Удачи!
1 out of 5
by A verified traveler

Posted 17 Nov 2021
I booked for 4 nights and rooms, but regarding to low standers I spent one night, up to now they didn't refund my money even Expedia fail me to reposition my staying or refund the amount
2 out of 5
by A verified traveler

Batumi stay

Posted 1 Aug 2021 on Hotels
Poor hotel, deserves proper renovation. It used to be 5* once upon a time. Poor breakfast offered (low quality food). Swimming pool OK, not very much clean. Restaurant near swimming pool had a nice food and good size portions.
2 out of 5
by A verified traveler

Batumi stay

Posted 1 Aug 2021 on Hotels
Hotel is in a terrible condition. We learned upon check in that it was used during second wave of COVID-19 as government sponsored quarantine hotel for Georgian nationals returning to the country. It is still adverted as 5*, but it is actually 2/3*. We have also learned that hotel will be closed in September for general renovation. Breakfast offer was very poor, served by people who speak only Georgian (some of them Turkish language), no english, no russian. They would grab what you wish from self service table and give you on the plate (COVID19 measures) however nowhere was written what is on offer. There is a swimming pool in the hotel. Beach is far (more than 500 m walk). There is SPA in the hotel, however we didn't use it. There were no international TV channels offered (only Georgian and Turkish).