Ratings based on 182 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
We had a wonderful stay at the Hilton. The staff was very friendly and helpful, and the room was very nice. Very comfortable beds.
by A verified traveler
Posted 9 Feb 2024
by A verified traveler
Posted 29 Oct 2023 on Hotels
Comment from Hotel Management
21 Dec 2023 by Kind Regards, Patrick Naughter General Manager, Hotel Management
Dear valued guest,Thanks for taking the time to write your review. I saw from your rating that you were not satisfied with your recent experience. All we want and look forward is satisfaction of our most valued guests. Please let me know exact reason of your disappointment and we will do our best to address them in most suitable way. Waiting for your kind reply and hope to see you again among the guests of Hilton Batumi!
by A verified traveler
Posted 30 Sep 2023
Comment from Hotel Management
21 Dec 2023 by Kind Regards, Patrick Naughter General Manager, Hotel Management
Dear valued guest,Thanks for taking the time to write your review. I saw from your rating that you were not satisfied with your recent experience. All we want and look forward is satisfaction of our most valued guests. Please let me know exact reason of your disappointment and we will do our best to address them in most suitable way. Waiting for your kind reply and hope to see you again among the guests of Hilton Batumi!
by A verified traveler from Boynton Beach
Posted 5 May 2023
Comment from Hotel Management
21 Dec 2023 by Kind Regards, Patrick Naughter General Manager, Hotel Management
Dear valued guest,Thank you for taking the time to complete a review of your recent stay at Hilton Batumi Your kind feedback is very valuable for us. It is great opportunity to hear all guest feedback as it affords us an opportunity to improve all aspects of our hotel and provide feedback to our team.I hope that we can welcome you back to Hilton Batumi very soon.
by A verified traveler
Posted 15 Feb 2023
Batumi is infamous for its capricious weather. Nonetheless, in Hilton Batumi, even though it's raining heavily outside, you could enjoy your day staying inside the whole day long. There are gym, sauna room (X2) and steam room. All the facilities are in pristine clean condition. One more thing say continental breakfast is not shabby at all. Thumbs up.
Comment from Hotel Management
16 Feb 2023 by Kind Regards, Patrick Naughter General Manager, Hotel Management
Dear valued Guest,Thank you for your wonderful review of your recent stay at Hilton Batumi.I am delighted to hear that you had a lovely stay with us.It is very encouraging when our guests take the time to share these great experiences with us as our team and I greatly appreciate this feedback.We look forward to welcoming you back to the Hilton Batumi in the very near future. Thank you
by A verified traveler
Posted 30 Dec 2022
I love everything nice people always clean very good service
Comment from Hotel Management
5 Jan 2023 by Kind Regards, Patrick Naughter General Manager, Hotel Management
Dear valued guest, Thank you for your detailed review and for your kind words on our product and services. We are truly delighted to read that overall you liked the hotel and look forward to welcoming you back in the near future. Kind Regards,Patrick Naughter General Manager
by A verified traveler
Great place like it
Posted 12 Nov 2022 on HotelsGreat please
Comment from Hotel Management
13 Nov 2022 by Kind Regards, Patrick Naughter General Manager, Hotel Management
Dear valued guest:Thank you for taking a moment to share your experience. I am pleased to hear you found overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.Kind Regards,Patrick Naughter General Manager
by A verified traveler
Service problem
Posted 11 Nov 2022 on HotelsWe were 2 dayd out of 4 without a television at the recepion they confirmed that the problem is known but it is impossible to fix it they didnt fix the problem even when we left
Comment from Hotel Management
13 Nov 2022 by Kind Regards, Patrick Naughter General Manager, Hotel Management
Dear valued guest,Thank you for taking the time to complete a review of your experience at Hilton Batumi. We greatly appreciate your feedback as it affords us an opportunity to improve all aspects of our service and provide feedback to our team.We look forward to welcoming you back very soon.Kind Regards, Patrick Naughter General Manager
by A verified traveler
Posted 13 Oct 2022 on Hotels
Comment from Hotel Management
13 Nov 2022 by Kind Regards, Patrick Naughter General Manager, Hotel Management
Dear valued guest:Thank you for taking a moment to share your experience. I am pleased to hear you found overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.Kind Regards,Patrick Naughter General Manager
