Ratings based on 50 Verified Reviews
4.3 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Stayed here on a previous trip, was good then, was even nicer this time because of the sea view room, which is nice to sit on the balcony and watch the area light up at night. As before, this hotel is convenient if you dont want be too central and like walking; its about 5 minutes walk to the boulevard then about 25-35mins from there to the center. Staff are friendly and helpful, breakfast was pretty decent...as is the price for a stay in this hotel...would definitely recommend and stay again in a future trup.
by A verified traveler
Posted 11 Apr 2024
The door panel fell off the front door and could have seriously injured me and the staff was totally casual about it!!!
Comment from Hotel Management
27 Apr 2024 by BWP , Hotel Management
Dear Neelima, Thank you very much for choosing Best Western Premier Batumi for your stay. We greatly appreciate your taking time for sharing your comments with us. The comfort and satisfaction of our guests are of utmost importance and we express deepest regrets that your stay did not meet expectations. We reviewed all details and will do our best to improve our service. Thank you very much for your feedback. We set hopes on seeing you again in our hotel. Best Western Premier Batumi
by A verified traveler
Posted 19 Aug 2023
Good location if you like walking. About 25 minutes on foot to 'center'. And 5 minutes to the sea.
Rooms are good size with balcony offering a decent views..but make sure to get sea view, or else it's pretty poor.
Staff is friendly and welcoming.
They have a roof restaurant but never got chance to try.
Overall a good stay, and would stay again in the future
Comment from Hotel Management
25 Aug 2023 by Nino, Hotel Management
Dear Daniel, Thank you very much for choosing Best Western Premier Batumi for your stay. We greatly appreciate your taking time for sharing your comments with us. The comfort and satisfaction of our guests are of utmost importance and we express deepest regrets that your stay did not meet expectations. We reviewed all details and will do our best to improve our service. Thank you very much for your feedback. We set hopes on seeing you again in our hotel. Best Western Premier Batumi
by A verified traveler
Posted 4 Aug 2023 on Hotels
by A verified traveler
Posted 23 Jul 2023
Staying in the hotel for 6 days
Very nice and helpful staff
Thanks for Nino from reception . Very professional
Will return to this place again
Genia
Comment from Hotel Management
24 Jul 2023 by Nino, Hotel Management
Dear Lev, Thank you very much for choosing Best Western Premier Batumi for your stay. We greatly appreciate your taking time for sharing your comments with us. The comfort and satisfaction of our guests are of utmost importance and we are happy to hear that you enjoyed your stay. It is a great motivation for our team to make every day memorable for our guests. Thank you very much for your feedback. We are looking forward to your next visit. Best Western Premier Batumi
by A verified traveler
Posted 27 Feb 2023 on CheapTickets
I asked 3 times to put the mileage to Bestwern Rewards, but they didn't.
by A verified traveler
Posted 23 Sep 2022
The Hotel is clean, the Staff are helpful, the following left a good impression on me, Nino and Nino and Vaco at the Front Disk.
Comment from Hotel Management
6 Oct 2022 by David, Hotel Management
Dear Khaled. Thank you for your honest evaluation. we hope you find time to stay at our property again. it was pleasure to have you around. warm regards
by A verified traveler
great hotel
Posted 29 Jan 2022 on Hotelsgreat hotel
by A verified traveler
Posted 16 Nov 2021 on Hotels
Comment from Hotel Management
17 Nov 2021 by Best Western Premier Batumi , Hotel Management
Dear valued guest, thank you for took a time and leave us a review. We want to improve service for everyone. Hope you enjoyed here but we wanted that your experience be better. We're here for you anytime.
Best regards,
General Manager: Natia Barbakadze.
by A verified traveler
Posted 15 Nov 2021 on Hotels
good hotel nice staff
Comment from Hotel Management
16 Nov 2021 by Best Western Premier Batumi , Hotel Management
Mr. Rati, thank you so much for taking the time to leave an excellent rating. We really appreciate you being a guest and helping to share the word about us. This review means a lot because you see our hard work and rate it on the maximum point. We hope to see you again soon...
Sincerely,
General Manager: Natia Barbakadze.
