Ratings based on 131 Verified Reviews

3.9 out of 5
70% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 5 May 2024
We had to leave the hotel at 1.00 in the morning and drive home! There was so much noise - coming from the adjoining building. Loud music, people singing to the music at the top of their voices, running up and down the stairs unbelievable. Left the key in a tray at reception where there was already another key so clearly someone else had the same problem. I understand that the hotel has been sold to a local school/college who take over in Sept 24 to run as part of the establishment. It would appear that the hotel is being run down. I have never before been asked on my arrival what I would like to order for breakfast including tea or coffee! I would not recommend this hotel to anyone. In my view Expedia need to remove this one from it's book as an option!
5 out of 5
by A verified traveler

Absolutely beautiful hotel highly recommend

Posted 29 Feb 2024 on Hotels
Last minute booking , due to work commitments but absolutely over the moon , didn’t want to leave , the gentleman that greeted us couldn’t do enough , the whole hotel is so clean and fresh , the decor is lovely throughout , the room was delightful not one fault with this hotel would recommend to anyone to stay here , definitely 5 + stars ⭐️⭐️⭐️⭐️⭐️
5 out of 5
by A verified traveler

Posted 23 Feb 2024
Staying for business but very comfortable and better than most places we’ve stayed
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jan 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Oct 2023 on Hotels
1 out of 5
by A verified traveler

Disgraceful and shocking.

Posted 29 Sep 2023 on Hotels
Well we didn’t actually stay. We checked in went to our room no.9 and was absolutely astonished the state of it. Had a very horrible vibe about the whole place. Looked filthy and stank. My husband has COPD and once we noticed the black mould and damp around the windows we checked into another hotel. Took lots of photos and found ground in dirt on skirting boards window ledges and around the shower unit. We live ina spotless house so expect the same standards in places we stay. I’m astounded how people have rated this hotel exceptional as the only thing we found exceptional was the pathway out of there. This is a true and honest review. Think we were the only guests checked in and once we see the state of the place we realised why. Think some of the reviews are made up and dishonest. If everyone gave their honest opinion it may give the hotel staff a kick up the arse to improve the place. Hotels.com need to go and check up on these properties to stop people wasting good money on this hotel. When I mention staff we only see one member it was like a ghost town. Please don’t waste your money booking this hotel.also chairs in room ripped. Meant to be 24 hours service but as we were leaving he asked us what time we will be back as he didn’t want us to wake him up so how is that 24 hours service. Also the tatty piece of paper needs to be updated. Goodness knows how many people have touched it
5 out of 5
by A verified traveler

Posted 13 Sep 2023
Quite no fridge in room
5 out of 5
by A verified traveler

Posted 23 Aug 2023
It was peaceful and an escape from the busy world. Not far from Battle
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Aug 2023 on Hotels