Ratings based on 642 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Moriarty

Posted 25 May 2024
Staff was very helpful
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 May 2024
2 out of 5
by A verified traveler

Posted 19 May 2024
The room and staff were excellent . The pool was awful and looked uncleaned. The elevator didn't work and my boyfriend is 87 yrs. And it was a little tough going up and down the stairs. I always stay at Fairfield by Marriott . Although having a clean room is my most important thing on my list. I cannot lie for the $money spent I would of like to have gone for a swim.
5 out of 5
by A verified traveler

Posted 14 May 2024
The facility was clean Bed comfortable Staff helpful and courteous
3 out of 5
by A verified traveler

Posted 13 May 2024
Check-in Thurs afternoon. Room appeared clean until a look behind the dresser - pretty nasty. Wasn't expecting the 'every other day cleaning' so the second day (Fri.) we had to get more towels. The third day (Sat.) we told room cleaners we'd be out shortly then they could do what they normally and told us that Marriot changed the cleaning to every-other-day. Well, fresh towels were left, but no coffee or bathroom cups, no toilet paper (we were out) and bed wasn't made, instead the covers were thrown up to cover the bed (didn't expect this at all). Suggestion: upon check-in, advise guests of the every-other-day cleaning and restocking of necessities. The continental breakfast was fair but the hours are limited and begin to early (7am -9 M-F and 7:30am - 9:30 S-S). Not a place we'd stay again. Did much better at the Quality Inn right next to Firekeepers Casino in Battle Creek, MI.
5 out of 5
by A verified traveler

Posted 5 May 2024
Front staff was very friendly and helpful
4 out of 5
by A verified traveler

Posted 2 May 2024
I hardly ever leave a review but I have to this time because of the staff. Each and every person was warm and friendly. A smile and have a nice day goes a long way!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2024
4 out of 5
by A verified traveler

Posted 24 Apr 2024
Clean and a great complimentary breakfast. There was quite a bit of marijuna smell in the rooms and occasionally the hotel. The staff was the best.
2 out of 5
by A verified traveler

Posted 17 Apr 2024
Just a little dated for the price. Heat did not work No soap in the shower Bathroom floor was dirty