Ratings based on 642 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Moriarty
Posted 25 May 2024
Staff was very helpful
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 19 May 2024
The room and staff were excellent . The pool was awful and looked uncleaned. The elevator didn't work and my boyfriend is 87 yrs. And it was a little tough going up and down the stairs. I always stay at Fairfield by Marriott . Although having a clean room is my most important thing on my list. I cannot lie for the $money spent I would of like to have gone for a swim.
by A verified traveler
Posted 14 May 2024
The facility was clean
Bed comfortable
Staff helpful and courteous
by A verified traveler
Posted 13 May 2024
Check-in Thurs afternoon. Room appeared clean until a look behind the dresser - pretty nasty. Wasn't expecting the 'every other day cleaning' so the second day (Fri.) we had to get more towels. The third day (Sat.) we told room cleaners we'd be out shortly then they could do what they normally and told us that Marriot changed the cleaning to every-other-day. Well, fresh towels were left, but no coffee or bathroom cups, no toilet paper (we were out) and bed wasn't made, instead the covers were thrown up to cover the bed (didn't expect this at all). Suggestion: upon check-in, advise guests of the every-other-day cleaning and restocking of necessities. The continental breakfast was fair but the hours are limited and begin to early (7am -9 M-F and 7:30am - 9:30 S-S). Not a place we'd stay again. Did much better at the Quality Inn right next to Firekeepers Casino in Battle Creek, MI.
by A verified traveler
Posted 5 May 2024
Front staff was very friendly and helpful
by A verified traveler
Posted 2 May 2024
I hardly ever leave a review but I have to this time because of the staff. Each and every person was warm and friendly. A smile and have a nice day goes a long way!
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 24 Apr 2024
Clean and a great complimentary breakfast.
There was quite a bit of marijuna smell in the rooms and occasionally the hotel.
The staff was the best.
by A verified traveler
Posted 17 Apr 2024
Just a little dated for the price.
Heat did not work
No soap in the shower
Bathroom floor was dirty