Ratings based on 982 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Front Desk Agent, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 9 Jun 2024
Property was nice. We didn’t love that we had to pay for parking $22.
The first room they put us in didn’t have a working refrigerator so they switched rooms. Otherwise the room was decent. Not super clean ( remnant from previous guest could be seen. Otherwise it was fine.
Comment from Hotel Management
10 Jun 2024 by Front Desk Agent, Hotel Management
Dear Sara,Thank you for taking the time to let us know about your experience while staying with us. Your experience with us was below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent what you experienced from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted 4 Jun 2024
The property was clean and had a good breakfast. Was within walking distance (2 blocks) of a local seafood restaurant were i had crawfish etouffee and it was outstanding. The hotel had numerous recommendations and was super helpful. 5 star's
Comment from Hotel Management
8 Jun 2024 by Front Desk Agent, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 3 Jun 2024
Nice stay.
Comment from Hotel Management
4 Jun 2024 by Front Desk Agent, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler from Atlanta
Posted 28 May 2024
Nice walkable location. Breakfast buffet was nice and the staff was nice and friendly, would recommend.
Comment from Hotel Management
28 May 2024 by Front Desk, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler from Lake Charles
Posted 26 May 2024
Comment from Hotel Management
27 May 2024 by Front Desk, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 22 May 2024
Double the price of the rooms because of lsu graduation
Comment from Hotel Management
24 May 2024 by Front Desk Agent, Hotel Management
Hello William!Thank you for taking the time to provide your feedback. I will pass your concerns on to management.Thank you for staying with us.
by A verified traveler
Posted 19 May 2024
Even when the storm came through power stayed on!
Comment from Hotel Management
19 May 2024 by Front Desk Agent, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 18 May 2024
Great
Comment from Hotel Management
19 May 2024 by Front Desk Agent, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 17 May 2024
Great place to stay downtown
Comment from Hotel Management
21 May 2024 by Front Desk Agent, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
