Ratings based on 447 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
It was quite reasonable, and comfortable.
Comment from Hotel Management
13 May 2024 by Hotel Manager, Hotel Management
Dear Barry,Thank you for your review! We're glad to hear that you found your stay with us quite reasonable and comfortable. Your feedback is valuable to us as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back for an even better stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 2 May 2024
Safe, clean, quick and reasonable prices
Comment from Hotel Management
3 May 2024 by Hotel Manager, Hotel Management
Dear Charles,Thank you for your positive feedback! We're thrilled to hear that you had a great experience during your stay. We strive to provide a safe, clean, and efficient environment for our guests, and we're glad that we were able to meet your expectations. Your satisfaction is our top priority, and we appreciate your kind words. We value your feedback and look forward to welcoming you back in the future!Sincerely, Hotel Manager
by A verified traveler from Rockwood
Posted 16 Apr 2024
Room was clean and super spacious! The bed sagged in the middle but in spite of that, I was comfortable and slept well on it. Decent complimentary breakfast with very good coffee!
Comment from Hotel Management
17 Apr 2024 by Hotel Manager, Hotel Management
Dear Hilda,Thank you for sharing your experience with us! We're delighted to hear that you found your room to be clean and spacious, and that you enjoyed a comfortable stay with us. We apologize for any inconvenience caused by the sagging bed, but we're glad to hear that it didn't affect your overall comfort. It's great to know that you enjoyed our complimentary breakfast, especially the coffee! Your feedback is appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 14 Apr 2024
Decent hotel for the price
Comment from Hotel Management
16 Apr 2024 by Hotel Manager, Hotel Management
Dear John,Thank you for your feedback! We're glad to hear that you found our hotel to be a decent option for the price. If there are any specific areas where you believe we could improve to earn that extra star next time, please feel free to share. Your input helps us ensure a better experience for all our guests. We appreciate your support and hope to welcome you back for an even better stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
3 Apr 2024 by Hotel Manager, Hotel Management
Dear Elaine,We are delighted to hear that you enjoyed your stay with us. We pride ourselves on providing exceptional service, and your feedback tells us that we are meeting our goals. Thank you for taking the time to share your positive rating with us. We look forward to hosting you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 25 Mar 2024
I DID NOT STAY HERE BECAUSE THEY CANCELED MY RESERVATION😡😡😡😡
Comment from Hotel Management
27 Mar 2024 by Hotel Manager, Hotel Management
Dear Kara,Thank you for staying with us and for sharing your feedback. I'm sorry to hear about your disappointment. Your comment will be thoroughly investigated and addressed accordingly. We sincerely regret any inconvenience you experienced. If you'd like to discuss this matter further or need any assistance, please feel free to contact us directly. Your feedback is important to us, and we hope to have the chance to improve and serve you better in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 23 Mar 2024
Comment from Hotel Management
12 Apr 2024 by Hotel Manager, Hotel Management
Dear Pedrya,Thank you for taking the time to provide us with a 4-star rating. We're glad you enjoyed your stay overall, and we deeply appreciate your feedback. We are always striving to deliver the best possible experience to our guests, so we will make sure to use this information to keep improving. Thanks again for the rating and we hope to have you stay with us again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 16 Mar 2024
Try to get 1 floor he said no more room i have a bad back thank you
Comment from Hotel Management
18 Mar 2024 by Hotel Manager, Hotel Management
Dear Alan,Thank you for your feedback regarding your recent stay. We apologize for any inconvenience caused by not being able to accommodate your request for a room on the first floor due to availability constraints. We understand that having a room on a lower floor may be more comfortable for guests with mobility issues or back problems. Your comfort and satisfaction are important to us, and we regret any discomfort you experienced as a result. Please know that we will do our best to fulfill such requests whenever possible in the future. We appreciate your understanding and hope to have the opportunity to provide you with a more seamless experience during your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
12 Mar 2024 by Hotel Manager, Hotel Management
Dear Rachel,Thank you for sharing your feedback with us. We're sorry to see that your experience fell short of expectations. We're committed to continuous improvement, so we'll take your comments into account to enhance our offerings and ensure a more satisfying experience for our guests in the future. We appreciate your input.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Mar 2024
Needs improvement
Comment from Hotel Management
11 Mar 2024 by Hotel Manager, Hotel Management
Dear Katherene,Thank you for sharing your feedback. We apologize for any inconveniences you experienced during your stay. We take your comments seriously and will work diligently to address the issues you mentioned to improve our accommodations. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Sincerely, Hotel Manager
