Ratings based on 380 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
Would not recommend this property. Water in shower and sink was brown brown. There was a tick on the counter walking around. The mattress was so bad. Didnt get any sleep ended up checking out extra early.
Comment from Hotel Management
22 Apr 2024 by Sandy, Hotel Management
Thank you for taking the time to share your feedback regarding your experience at the Baton Rouge West Inn. Know that your voice is of tremendous importance to us and we value your comments which will help us to continuously improve our services and make our guest experiences better. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Sandy, Hotel Management
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.
by A verified traveler
Posted 5 Apr 2024
by A verified traveler from Baton Rouge
Posted 26 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Sandy, Hotel Management
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.
by A verified traveler
Posted 19 Mar 2024
Comment from Hotel Management
21 Mar 2024 by Sandy, Hotel Management
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
11 Mar 2024 by Sandy, Hotel Management
Thank you for taking the time to tell us about your experience at Baton Rouge West Inn.It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. We are very glad to know you were pleased with the hotel overall. Your feedback will be shared with our entire staff. We look forward to hosting your stay once again and continuing to meet your expectations.
by A verified traveler
Posted 7 Mar 2024
Thanks
Comment from Hotel Management
11 Mar 2024 by Sandy, Hotel Management
Thank you for taking the time to tell us about your experience at Baton Rouge West Inn.It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. We are very glad to know you were pleased with the hotel overall. Your feedback will be shared with our entire staff. We look forward to hosting your stay once again and continuing to meet your expectations.
by A verified traveler
Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Sandy, Hotel Management
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.
by A verified traveler
Not so good
Posted 18 Feb 2024 on HotelsSmelled like weed everywhere all night, smokers outside our door when it is a nonsmoking room. Socks were black when we left from the dirty floor. Only one trashcan by the door. Bed felt horrible, could feel the springs (and hear them) with any moment. Nothing for ice, but had a couple cups. Soap, conditioner & shampoo were just thrown on the sink.
Comment from Hotel Management
19 Feb 2024 by Sandy, Hotel Management
Thank you for your comment. I want to apologize for the inconvenience you experienced during your recent stay. I do hope in the near future that you will reconsider and give us another try. Once again, thank you for your comment and have a great day!
by A verified traveler
Posted 3 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Sandy, Hotel Management
Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.
