Ratings based on 362 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Quiet and peaceful
Comment from Hotel Management
7 Jun 2024 by Guest Relations Management, Hotel Management
Hi Kj,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
by A verified traveler
Posted 2 Jun 2024
Very clean and staff was very friendly.
Comment from Hotel Management
4 Jun 2024 by Guest Relations Management, Hotel Management
Hi Kj,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
by A verified traveler
Posted 25 May 2024
Great value and clean!
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Keith,We are pleased to hear that you found value in your stay with us and that you appreciated our cleanliness standards. Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable experience.
by A verified traveler
Posted 15 May 2024
Perfect location clean place
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Jose,We are delighted to hear that you appreciated our prime location and the cleanliness of our hotel. Your feedback is valuable to us as we strive to provide a comfortable stay for all our guests. We hope you had an enjoyable time exploring the area and look forward to welcoming you back in the future.
by A verified traveler
Posted 15 May 2024
The pool was closed. Broken down vehicles in the parking area. AC did not cool room
Comment from Hotel Management
16 May 2024 by Guest Relations Management, Hotel Management
Hi Pamala,Thank you for taking the time to provide additional feedback about your recent stay with us. We are concerned to hear about the issues you encountered during your visit.The fact that the pool was closed during your stay is disappointing, as we understand how important hotel amenities like the pool can be for our guests. We will look into the reason for the pool closure and ensure it is addressed promptly.Additionally, the presence of broken-down vehicles in the parking area is unacceptable and creates an unsightly and potentially unsafe environment. We will work to have any such vehicles removed from the premises as soon as possible.Most troubling, however, is your comment about the air conditioning unit in your room not effectively cooling the space. Maintaining a comfortable temperature in the guest rooms is essential, and we regret that we fell short in this area. We will have our maintenance team thoroughly inspect the AC unit and make any necessary repairs or replacements.Please accept our apologies for the inconveniences you experienced. We take this feedback very seriously and will use it to identify and resolve the issues you have described. Your satisfaction is of the utmost importance to us.We hope you will consider staying with us again in the future, so we can demonstrate our commitment to providing a superior guest experience. If there is anything else we can do, please do not hesitate to let us know.
by A verified traveler
Posted 14 May 2024
Close to dining and shopping
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Danel,We are glad to hear that you found our hotel conveniently located near dining and shopping options. Your feedback is appreciated as we strive to provide a positive experience for all our guests. If there is anything else we can assist you with, please feel free to reach out to our management team.
by A verified traveler
Posted 9 May 2024
The property and staff was very nice and friendly and the rooms was clean and comfortable
Comment from Hotel Management
10 May 2024 by Guest Relations Management, Hotel Management
Hi Toni,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 28 Apr 2024
💯
Comment from Hotel Management
30 Apr 2024 by Manager, Hotel Management
Hello Michael,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
by A verified traveler
Posted 26 Apr 2024
The manager was very helpful and understanding when I got an emergency call and had to leave.
Comment from Hotel Management
27 Apr 2024 by Guest Relations Management, Hotel Management
Hi Bill,Thank you for your feedback regarding your recent experience at our establishment. We are pleased to hear that our manager was helpful and understanding during your time of need.At our establishment, we prioritize the well-being and comfort of our guests, and we understand that unexpected circumstances may arise. We strive to be accommodating and supportive in situations like the one you described, and we are glad to hear that our manager was able to assist you during your emergency.We appreciate your acknowledgment of our manager's helpfulness and understanding. We will pass along your kind words to them, as it serves as motivation for our team to continue providing exceptional service.Should you require our services in the future, we would be honored to welcome you back and provide you with a pleasant and memorable stay.Thank you once again for sharing your experience, and we wish you all the best.
