Ratings based on 256 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Feb 2024 on Hotels
Room service was bad first few days
Comment from Hotel Management
23 Feb 2024 by MK, Hotel Management
Dear Mr. Seah,Thank you for taking the time to give us your constructive feedback on your recent stay with us.I regret to hear that some of our facilities did not meet your expectations. Your constructivefeedback will certainly be addressed to the management for our improvement. We are lookingforward to welcoming you back soon.Warm regards,Zest Harbor Bay Batam Management
by A verified traveler
Posted 16 Feb 2024 on Hotels
Comment from Hotel Management
23 Feb 2024 by MK, Hotel Management
Dear Mr. Sam S,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your review regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
by A verified traveler
Posted 7 Feb 2024 on Hotels
Comment from Hotel Management
23 Feb 2024 by MK, Hotel Management
Dear Mrs. Nubahiyah,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your review regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
by A verified traveler
Posted 2 Feb 2024
Near to ferry terminal
Comment from Hotel Management
7 Feb 2024 by MK, Hotel Management
Dear Mr. Rusdi,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
by A verified traveler
Posted 25 Dec 2023
by A verified traveler
Posted 30 Oct 2023 on Hotels
by A verified traveler
Posted 8 Oct 2023
Near ferry
Comment from Hotel Management
11 Oct 2023 by Miko, Hotel Management
Dear Mrs. Junaidah, Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
by A verified traveler
Air Condition
Posted 15 Sep 2023 on HotelsThe air condition was not working properly, but they manage to change a room.
Comment from Hotel Management
16 Sep 2023 by Miko, Hotel Management
Dear Mr. Teck Kian, Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us. We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We sincerely apologize for any inconvenience you may have experienced during your last visit. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
by A verified traveler
Posted 8 Sep 2023
by A verified traveler
Posted 6 Sep 2023 on Hotels
