Ratings based on 253 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Feb 2024
Near to ferry terminal
Comment from Hotel Management
7 Feb 2024 by MK, Hotel Management
Dear Mr. Rusdi,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
by A verified traveler
Posted 25 Dec 2023
by A verified traveler
Posted 30 Oct 2023 on Hotels
by A verified traveler
Posted 8 Oct 2023
Near ferry
Comment from Hotel Management
11 Oct 2023 by Miko, Hotel Management
Dear Mrs. Junaidah, Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
by A verified traveler
Air Condition
Posted 15 Sep 2023 on HotelsThe air condition was not working properly, but they manage to change a room.
Comment from Hotel Management
16 Sep 2023 by Miko, Hotel Management
Dear Mr. Teck Kian, Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us. We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We sincerely apologize for any inconvenience you may have experienced during your last visit. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
by A verified traveler
Posted 8 Sep 2023
by A verified traveler
Posted 6 Sep 2023 on Hotels
by A verified traveler
Posted 10 Aug 2023 on Hotels
Comment from Hotel Management
24 Aug 2023 by Yayan, Hotel Management
Dear Valued Guest, Warmest Greeting from Zest Harbour Bay, Batam.Thank you for taking your time to review your stay with us at Zest Harbour Bay, Batam.We would like to sincerely apologize for not being able to deliver you the experience as you would have expected from us. We have taken on board the feedback, and will ensure that the necessary measures are taken in order to improve the overall experience.We are looking forward the opportunity to welcoming you back.With kind regards,The Management
by A verified traveler
Posted 16 Jul 2023
Clean
Comment from Hotel Management
18 Jul 2023 by HM, Hotel Management
Dear Mr. Thiam Hua, Warmest Greetings from Zest Hotel Harbour Bay, Batam. We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. It is always a pleasure to receive positive feedback. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We look forward to welcoming you back again soon and we are always happy to serve you With kind regards, Hotel Manager
by A verified traveler
Posted 10 Jun 2023
Comment from Hotel Management
18 Jul 2023 by HM, Hotel Management
Dear Mr/s Sriswarna, Warmest Greetings from Zest Hotel Harbour Bay, Batam. We appreciate your feedback regarding your stay at the Zest Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We look forward to welcoming you back again soon and we are always happy to serve you With kind regards, Hotel Manager
