Ratings based on 421 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2023
Comment from Hotel Management
21 Dec 2023 by Erwin Adnan, Hotel Management
Dear JunThank you for taking the time to leave a review following your recent stay with us. We are so glad you enjoyed the whole experience during your stay.We look forward to welcoming you back soonRegards
by A verified traveler
Posted 13 Nov 2023
Great spot for relaxation with an ideal location. The tranquil surroundings and the golf course perfectly matched my search criteria.
Although I booked two rooms with a 3 pm check-in, one room wasn't available until 6:30 pm. Despite requesting an extension for the delayed room, the reception suggested checking availability the next day. Eventually, I only received an extension of 1 hour and 30 minutes.
Comment from Hotel Management
15 Nov 2023 by Erwin Adnan, Hotel Management
Dear Tai YongThank you for taking the time to share your feedback from your visit to Radisson Golf & Convention Center BatamPlease accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement.We look forward to seeing you again soonRegards
by A verified traveler
Posted 8 Oct 2023
Comment from Hotel Management
30 Oct 2023 by Erwin Adnan, Hotel Management
Dear Eun SukThank you for your comments regarding your recent stay with us. We’re happy to know you enjoyed your visit. We look forward to seeing you again soonRegards
by A verified traveler
Posted 18 Aug 2023
Room door was ajar when I arrived. Room and towels smelled bad
Comment from Hotel Management
21 Aug 2023 by Erwin Adnan, Hotel Management
Dear JohnThank you for taking the time to share your feedback from your visit to Radisson Golf & Convention Center BatamPlease accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement.We look forward to seeing you again soonRegards
by A verified traveler
Posted 12 Aug 2023
Staff were excellent and as helpful as you can get. Food was very good. Amenities were very good for a 5 year old.
Comment from Hotel Management
14 Aug 2023 by Erwin Adnan, Hotel Management
Dear Ailyn Sigua, Thank you for taking the time to leave a review following your recent stay with us. We are so glad you enjoyed the whole experience during your stay.We look forward to welcoming you back soonRegards
by A verified traveler
Posted 6 Jun 2023
Comment from Hotel Management
1 Jul 2023 by Erwin Adnan, Hotel Management
Dear Lai Khai Thank you for taking the time to leave a review following your recent stay with us. We are so glad you enjoyed the whole experience during your stay.We look forward to welcoming you back soonRegards
by A verified traveler
Posted 13 Apr 2023 on Hotels
Comment from Hotel Management
6 May 2023 by Erwin, Hotel Management
Dear BridgetThank you for taking the time to leave a review following your recent stay with us. We are so glad you enjoyed the whole experience during your stay.We look forward to welcoming you back soonRegards
by A verified traveler
Posted 10 Apr 2023
Comment from Hotel Management
6 May 2023 by Erwin Adnan, Hotel Management
Dear Akhilkumar,Thank you for taking the time to leave a review following your recent stay with us. We look forward to welcoming you back soonRegards
by A verified traveler
Lovely family weekend
Posted 26 Mar 2023 on HotelsThe staff at the Radisson are very friendly and go above and beyond. The location is good for a quick weekend getaway from Singapore and the property has great amenities.
Comment from Hotel Management
27 Mar 2023 by Erwin Adnan, Hotel Management
Dear Thomas,Thank you for taking the time to leave a review following your recent stay with us. We are so glad you enjoyed the whole experience during your stay.We look forward to welcoming you back soonRegards
by A verified traveler
The gym staff is rude
Posted 19 Feb 2023 on HotelsWan to book their spa , but they didn’t have slot by the two days also unable to book at first day full after that said renovations so don’t know which is true. And we go up to visit their gym the staff was very rude told us they close at 10am by my the way when we go in just want to show my frd have a look before we go in there is no staff ard and even close shouldn’t be so rude told us go off
Comment from Hotel Management
21 Feb 2023 by Erwin Adnan, Hotel Management
Dear ShawnWe thank you for staying with us. Radisson Golf & Convention Center Batam is one of our great locations that provide a quality stay in an environment that makes us unique.We read your message and are sorry that your stay was less than perfect. We forwarded your comment to our managers and took action to prevent this from happening again.We invite you to come and stay with us on your next trip so you can see the new changes.Great wishes
