Ratings based on 114 Verified Reviews

3.9 out of 5
93% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2023
5 out of 5
by A verified traveler

Posted 9 Dec 2023
Easy quick trip from Singapore. Quiet. Great pool … large, warm, clean. Food excellent.
4 out of 5
by A verified traveler

Posted 10 Sep 2023
Travel with family. Few amenities anc choices of food. Room is clean but bed sheet is stained
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 26 Jul 2023
Arrival /check-in experience excellent. Most Front Office personnel were helpful n courteous, especially Ms Citra. All other staff were just as polite, but English can be better n will assist them in an international clientele/ environment. Rooms were dated but clean, bathroom is new n water pressure is good. Buffet beakfast spread was good but the 2nd morning was a set meal (due to low occupancy?). Had meals at the Bar, n all meals were well cooked n presented. Location is isolated, no nearby shopping malls n attractions. But love the overall environment, excellent for a break n doing nothing! Love the sunset (have posted them in the KTM Resort Facebook page). Overall, a great stay, will return n have recommended friends to do the same.
2 out of 5
by A verified traveler

Posted 2 Jul 2023
No maintenance. All rooms dirty including bathrooms.
1 out of 5
by A verified traveler

Posted 1 Mar 2023
The place are ok but theirs staff not helpful. There offer a private parking but its not thru lies only . Staff at café are not helpful cannot make customers happy. We go for breakfast but allowed even we will pay reception. Please check for next customer not get the bad Services.
4 out of 5
by A verified traveler

Posted 27 Dec 2022
This time stayed in some of places changing and spa area closed ☹️ .. Overall still good especially staff at KTM resort very friendly and nice
3 out of 5
by A verified traveler

Posted 30 Nov 2022 on Hotels
Simple accommodation with nice sea view.