Ratings based on 122 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2022
I booked and paid through EXPEDIA 1 room for 2 nights at Formosa Hotel, Batam, Indonesia. When my wife and I arrived at the hotel (by taxi), the hotel was totally CLOSED for renovation!!! It was not easy to find another hotel as we are not very familiar with other hotels in the area. Now let’s see how fast EXPEDIA will refund me.
by A verified traveler
Posted 30 Jan 2020
The availability of using the iron and the board not 24 hr compared to other hotels
Comment from Hotel Management
5 Feb 2020 by riki, Hotel Management
thank you for the feedback
by A verified traveler
Happy trips
Posted 6 Jan 2020 on HotelsService is good check in fast . Booked for a family room which is no window and floor with a carpet. Regret to choose this room cos the carpet have a strong smell. After went back to home my son have a fever.
Comment from Hotel Management
5 Feb 2020 by riki, Hotel Management
thank you for the feedback
by A verified traveler from Singapore
Posted 2 Dec 2019
First impression of the room was that For the price it looked good but as you dive into the details you can see the age in the bathroom(oxidation) due to age. The sheets weren’t perfectly white as it’s aged. My problem was the sheets had old stains. However I placed a towel over it and surprisingly had a good sleep. The sheets didn’t smell so they did change it and my room was non-smoking which I totally appreciated.
Pro:
Clean despite old stains and Aging toilet
Near to the Nagoya mall and massage and spa places
Helpful and friendly staff
Plenty of tv channels such as movies and Singapore tv channels
Complimentary water
Coffee & tea sachets
24hr food room service
Cons:
Stains on sheets, the management should Ensure stains sheets are not used
Comment from Hotel Management
18 Dec 2019 by RIKI, Hotel Management
THANK YOU FOR THE FEEDBACK...WE WILL IMPROVE IT
by A verified traveler
Service at formosa was very good
Posted 6 Jul 2019 on HotelsInteresting and relaxing
by A verified traveler
Posted 23 Jun 2019
by A verified traveler
Posted 21 May 2019 on Hotels
by A verified traveler
Posted 6 May 2019
Overall is fine and comfortable. Have a Happy staying.
by A verified traveler
Just as normak
Posted 30 Apr 2019 on Hotelsby A verified traveler
Posted 24 Mar 2019
It’s walkable distance to Nagoya Hill shopping ctr and near to Harbour bay