Ratings based on 122 Verified Reviews

3.6 out of 5
83% of guests recommend
3.4 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 16 May 2022
I booked and paid through EXPEDIA 1 room for 2 nights at Formosa Hotel, Batam, Indonesia. When my wife and I arrived at the hotel (by taxi), the hotel was totally CLOSED for renovation!!! It was not easy to find another hotel as we are not very familiar with other hotels in the area. Now let’s see how fast EXPEDIA will refund me.
3 out of 5
by A verified traveler

Posted 30 Jan 2020
The availability of using the iron and the board not 24 hr compared to other hotels
Comment from Hotel Management
5 Feb 2020 by riki, Hotel Management
thank you for the feedback
4 out of 5
by A verified traveler

Happy trips

Posted 6 Jan 2020 on Hotels
Service is good check in fast . Booked for a family room which is no window and floor with a carpet. Regret to choose this room cos the carpet have a strong smell. After went back to home my son have a fever.
Comment from Hotel Management
5 Feb 2020 by riki, Hotel Management
thank you for the feedback
4 out of 5
by A verified traveler from Singapore

Posted 2 Dec 2019
First impression of the room was that For the price it looked good but as you dive into the details you can see the age in the bathroom(oxidation) due to age. The sheets weren’t perfectly white as it’s aged. My problem was the sheets had old stains. However I placed a towel over it and surprisingly had a good sleep. The sheets didn’t smell so they did change it and my room was non-smoking which I totally appreciated. Pro: Clean despite old stains and Aging toilet Near to the Nagoya mall and massage and spa places Helpful and friendly staff Plenty of tv channels such as movies and Singapore tv channels Complimentary water Coffee & tea sachets 24hr food room service Cons: Stains on sheets, the management should Ensure stains sheets are not used
Comment from Hotel Management
18 Dec 2019 by RIKI, Hotel Management
THANK YOU FOR THE FEEDBACK...WE WILL IMPROVE IT
5 out of 5
by A verified traveler

Service at formosa was very good

Posted 6 Jul 2019 on Hotels
Interesting and relaxing
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 May 2019 on Hotels
4 out of 5
by A verified traveler

Posted 6 May 2019
Overall is fine and comfortable. Have a Happy staying.
4 out of 5
by A verified traveler

Just as normak

Posted 30 Apr 2019 on Hotels
5 out of 5
by A verified traveler

Posted 24 Mar 2019
It’s walkable distance to Nagoya Hill shopping ctr and near to Harbour bay
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