Ratings based on 315 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Singapore
Posted 22 May 2024
There is a problem with the Shower in toilets. It take long to get warm water
by A verified traveler
Posted 3 May 2024
Breakfast cooked food not very appetising.
Comment from Hotel Management
16 May 2024 by Robby, Hotel Management
Dear Mr/Mrs.Kok Yong,Thank you for taking the time to share your feedback. We are sorry to hear that you found the breakfast cooked food not very appetising.Your comments are important to us, and we will be sure to pass them along to our culinary team to review and improve the quality of our breakfast offerings. Our goal is to provide a delightful dining experience for all our guests, and your feedback helps us identify areas for improvement.We appreciate your input and hope to have the opportunity to serve you better in the future. Should you have any other suggestions or concerns, please feel free to let us know.Thank you for choosing Aston Inn Gideon.Warm regards, Management Aston Inn Gideon Batam
by A verified traveler
Posted 5 Apr 2024
Very close to key areas - massage, malls, food, convenience stores
Comment from Hotel Management
20 Apr 2024 by Sandy Febrico, Hotel Management
Dear Valued Guest. Thanks for leaving us your review. We are thrilled that you loved your experience. Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards,Management ASTON INN Gideon Batam
by A verified traveler
Posted 14 Feb 2024
冲凉水很小，热水要等3分钟才会有，其他都还能接受，地理位置很好。
Comment from Hotel Management
23 Feb 2024 by Sandy Febrico, Hotel Management
Dear Valued GuestThanks for leaving us your review. We are thrilled that you loved your experience Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards,Management ASTON INN Gideon Batam
by A verified traveler
Best Batam shopping location
Posted 13 Feb 2024 on HotelsEverything is good, expect for room cleaning always forget to give full set of toilette…
(eg. Towels, shower/shampoo gels, shower cap)
Comment from Hotel Management
23 Feb 2024 by Sandy Febrico, Hotel Management
Dear Valued GuestThanks for leaving us your review. We are thrilled that you loved your experience Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards,Management ASTON INN Gideon Batam
by A verified traveler
Posted 13 Feb 2024 on Hotels
Comment from Hotel Management
23 Feb 2024 by Sandy Febrico, Hotel Management
Dear Valued GuestThanks for leaving us your review. We are thrilled that you loved your experience Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards,Management ASTON INN Gideon Batam
by A verified traveler
Not the first time,won't be the last!
Posted 13 Feb 2024 on HotelsComfortable,convenient location and reasonably priced.
Comment from Hotel Management
23 Feb 2024 by Sandy Febrico, Hotel Management
Dear Valued Guest.Thanks for leaving us your review. We are thrilled that you loved your experience Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards,Management ASTON INN Gideon Batam
by A verified traveler
Posted 4 Feb 2024
The shower water pressure is too low, unable to shower properly.
Comment from Hotel Management
5 Feb 2024 by Sandy Febrico, Hotel Management
Dear Mr.William.Thanks for leaving us your review. We are thrilled that you loved your experience.I hope you enjoy our hotel and come back to stay in the future.regarding your review we investigation for solve the issues. Your review reaffirms the hard work we put in every day. So thanks for your words, and we look forward to seeing you again. Best regards,Management ASTON INN Gideon Batam
by A verified traveler from Singapore
Posted 3 Feb 2024
Overall the locations is excellent and hotel service staff was great
Comment from Hotel Management
5 Feb 2024 by Sandy Febrico, Hotel Management
Dear Mr.Kitty.Thanks for leaving us your review. We are thrilled that you loved your experience.I hope you enjoy our hotel and come back to stay in the future. Your review reaffirms the hard work we put in every day. So thanks for your words, and we look forward to seeing you again. Best regards,Management ASTON INN Gideon Batam
by A verified traveler
Posted 27 Jan 2024
Convenient
Comment from Hotel Management
5 Feb 2024 by Sandy Febrico, Hotel Management
Dear Mr.Simon.Thanks for leaving us your review. We are thrilled that you loved your experience.I hope you enjoy our hotel and come back to stay in the future. Your review reaffirms the hard work we put in every day. So thanks for your words, and we look forward to seeing you again. Best regards,Management ASTON INN Gideon Batam
