Ratings based on 310 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Apr 2024
Very close to key areas - massage, malls, food, convenience stores
Comment from Hotel Management
20 Apr 2024 by Sandy Febrico, Hotel Management
Dear Valued Guest. Thanks for leaving us your review. We are thrilled that you loved your experience. Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards,Management ASTON INN Gideon Batam
by A verified traveler
Posted 14 Feb 2024
冲凉水很小，热水要等3分钟才会有，其他都还能接受，地理位置很好。
Comment from Hotel Management
23 Feb 2024 by Sandy Febrico, Hotel Management
Dear Valued GuestThanks for leaving us your review. We are thrilled that you loved your experience Your review reaffirms the hard work we put in every day. So thanks for your words and we look forward to seeing you again. Best regards,Management ASTON INN Gideon Batam
by A verified traveler
Posted 4 Feb 2024
The shower water pressure is too low, unable to shower properly.
Comment from Hotel Management
5 Feb 2024 by Sandy Febrico, Hotel Management
Dear Mr.William.Thanks for leaving us your review. We are thrilled that you loved your experience.I hope you enjoy our hotel and come back to stay in the future.regarding your review we investigation for solve the issues. Your review reaffirms the hard work we put in every day. So thanks for your words, and we look forward to seeing you again. Best regards,Management ASTON INN Gideon Batam
by A verified traveler from Singapore
Posted 3 Feb 2024
Overall the locations is excellent and hotel service staff was great
Comment from Hotel Management
5 Feb 2024 by Sandy Febrico, Hotel Management
Dear Mr.Kitty.Thanks for leaving us your review. We are thrilled that you loved your experience.I hope you enjoy our hotel and come back to stay in the future. Your review reaffirms the hard work we put in every day. So thanks for your words, and we look forward to seeing you again. Best regards,Management ASTON INN Gideon Batam
by A verified traveler
Posted 27 Jan 2024
Convenient
Comment from Hotel Management
5 Feb 2024 by Sandy Febrico, Hotel Management
Dear Mr.Simon.Thanks for leaving us your review. We are thrilled that you loved your experience.I hope you enjoy our hotel and come back to stay in the future. Your review reaffirms the hard work we put in every day. So thanks for your words, and we look forward to seeing you again. Best regards,Management ASTON INN Gideon Batam
by A verified traveler
Posted 6 Jan 2024
Comment from Hotel Management
12 Jan 2024 by Sandy Febrico, Hotel Management
Dear Mr.Choon.Thank you foryour review 4 star ASTON INN GIDEON Batam. Your recommendations can be very helpful for other travellers looking for accommodation in the area. Giving insight into comforts and dining options can help others in making the right decision to stay at Aston Inn Gideon BATAM. Thank you for sharing your positive experience!
by A verified traveler
Can be the best
Posted 5 Jan 2024 on HotelsOverall is good. Brown stain on the bidet spray, have to call housekeeping to clean it.
2 person, given only 1 card. Very inconvenience have to find their staff to open the door and lift.
Comment from Hotel Management
12 Jan 2024 by Sandy Febrico, Hotel Management
Dear Valued Guest.Thanks for leaving review. regarding the room experiences , we sorry for inconvenience an we will investigation and improvement.we apreciated and we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon - Batam
by A verified traveler
Posted 30 Dec 2023
Nice..
Comment from Hotel Management
12 Jan 2024 by Sandy Febrico, Hotel Management
Dear Mr.Amar.Thank you for providing a perfect review for ASTON INN GIDEON Batam. Your recommendations can be very helpful for other travellers looking for accommodation in the area. Giving insight into comforts and dining options can help others in making the right decision to stay at Aston Inn Gideon BATAM. Thank you for sharing your positive experience!
by A verified traveler
Posted 29 Dec 2023 on Hotels
Comment from Hotel Management
12 Jan 2024 by s, Hotel Management
Dear Valued Guest. Thank you for give review perfect for ASTON INN GIDEON Batam. Your recommendations can be very helpful for other travellers looking for accommodation in the area. Giving insight into comforts and dining options can help others in making the right decision to stay at Aston Inn Gideon BATAM. Thank you for sharing your positive experience!
by A verified traveler
Good stay for a family
Posted 29 Dec 2023 on HotelsThe staff are friendly, the room is clean and comfortable, only the internet is not so good in the room. Over all, is good to stay with family. Happy to stay in Aston. Will always book/stay in aston hotel.
Comment from Hotel Management
12 Jan 2024 by Sandy Febrico, Hotel Management
Dear Mr Walter. Thank you for give review perfect for ASTON INN GIDEON Batam. Your recommendations can be very helpful for other travellers looking for accommodation in the area.sorry for inconvenience regarding wifi we investigated with related team.your Giving insight into comforts and dining options can help others in making the right decision to stay at Aston Inn Gideon BATAM. Thank you for sharing your positive experience!
