Ratings based on 308 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2023 on Hotels
Comment from Hotel Management
29 Jan 2024 by Karin GRO of 89 Hotel, Hotel Management
Dear Guest,We thank you for the time you have taken to share your experience during your recent stay with us.On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work.Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.Best Regards
by A verified traveler
Not recommended
Posted 29 Dec 2023 on HotelsBooked 2 days but decided to cut short my stay. The carpets were sticky n there were stains on the bedsheets and pillows. Couldn’t sleep as the rain hitting on the windows were super loud.
Comment from Hotel Management
29 Jan 2024 by Karin GRO of 89 Hotel, Hotel Management
Dear Guest,Apologies for any inconvenience you may have experienced. We take your concerns seriously and are committed to addressing them to ensure a better experience in the future. Thank you for bringing this to our attention.If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to have the pleasure of welcoming you back to 89 Hotel in the future.Thank you once again for choosing 89 Hotel Batam and for sharing your thoughts with us.Warm regards
by A verified traveler
Posted 25 Dec 2023 on Hotels
Comment from Hotel Management
29 Jan 2024 by Karin GRO 89 Hotel Batam, Hotel Management
Dear Guest,We thank you for the time you have taken to share your experience during your recent stay with us.On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work.Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.Best Regards
by A verified traveler
Dont stay here if u r non smoker
Posted 17 Dec 2023 on HotelsDont stay here if u are non smoker.
I have stated my request non smoking room when booked delux room. However the room was upgraded to junior suite SMOKING room. The smell was unbearable. I checked with them next day why i was givien a smoking room. They claimed that the room has already cleaned up before letting me to stay. Dont ever stay in this hotel again
Comment from Hotel Management
29 Jan 2024 by Karin GRO of 89 Hotel, Hotel Management
Dear Guest,Apologies for any inconvenience you may have experienced. We take your concerns seriously and are committed to addressing them to ensure a better experience in the future. Thank you for bringing this to our attention.If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to have the pleasure of welcoming you back to 89 Hotel in the future.Thank you once again for choosing 89 Hotel Batam and for sharing your thoughts with us.Warm regards
by A verified traveler
Posted 18 Nov 2023 on Hotels
So far so good. Staff are friendly.
Comment from Hotel Management
18 Nov 2023 by Karin GRO of 89 Hotel, Hotel Management
Dear Guest,We thank you for the time you have taken to share your experience during your recent stay with us.On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work.Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.Best Regards
by A verified traveler
Posted 6 Oct 2023
It’s a good place to stay
Comment from Hotel Management
15 Oct 2023 by Karin GRO 89 Hotel, Hotel Management
Dear Guest,We thank you for the time you have taken to share your experience during your recent stay with us.On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work.Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service.
by A verified traveler
Posted 2 Aug 2023
very good
Comment from Hotel Management
17 Aug 2023 by Karin GRO 89 Hotel, Hotel Management
Dear GuestThank you for taking the time to review our hotel. Your feedback is greatly appreciated ! Hope to see you again soon .
by A verified traveler
Posted 23 Jul 2023
Ok
Comment from Hotel Management
17 Aug 2023 by Karin GRO 89 Hotel , Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. Your feedback is greatly appreciated, Hope to see you soon!Best Regards
by A verified traveler
Posted 22 May 2023 on Hotels
by A verified traveler
Posted 21 May 2023 on Hotels
