Ratings based on 282 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Every time I come to the hotel I don't have an issue. The staff is pleasant
Comment from Hotel Management
30 May 2024 by D, Hotel Management
So sweet to heat hear we meet and or exceed expectations. We thrive to do excellecent and meet expectations. Hope to serve you soon in anear future
by A verified traveler
Posted 25 May 2024
Staff very helpful . Liked the refrigerator & microwave in the room . Room was very dirty especially the bathroom. Smelled strongly like cigarettes although a non smoking room. Others were smoking in hall .
Comment from Hotel Management
29 May 2024 by Guest Relations, Hotel Management
Dear Michelle,We're glad our team made you feel welcome and it's great that your in-room amenities proved convenient. However, we are very sorry for our housekeeping shortfalls. We will use your feedback to improve our performance and we will also ensure your room is given extra attention. Hopefully, you'll consider giving us another try, as we are confident we can make a better lasting impression.
by A verified traveler from Bastrop
Posted 19 May 2024
The nice black lady at the front desk and housekeeper
Comment from Hotel Management
19 May 2024 by Dipak, Hotel Management
Thank you for taking time to review us.. we sincerley appreciate it and help us do better job.We look forward to serving you soon in a near future.
by A verified traveler
Posted 10 May 2024
The hallway our room was in smelled heavily of cigarette smoke, and there was a sticker on one of the headboards, but otherwise it was pretty decent place to stay.
Comment from Hotel Management
10 May 2024 by Dipak, Hotel Management
I am sorry you felt hallway smelled like.smoke We have few rooms.smoking upstairs thus it might have caused it. We will.address other issue with housekeeping . Thank you foe.bring those issue to.out attention..we appreciate your business and looking forward to serve you soon.
by A verified traveler
Posted 10 May 2024
No hot water, even though i requested a nonsmoking room, room smelt like it was previously smoked in. And a\c wasnt working properly
Comment from Hotel Management
10 May 2024 by Dipak, Hotel Management
Sorry we could not meet your expectations however we will adress those issue to.department level for correction .Thank you foe your comment and review .Hope to see you soon.
by A verified traveler
Posted 6 May 2024
Everything was fine minus our bathroom. It didn’t seem clean. There were a lot of what looked like abandoned projects. Plants outside with a bag of mulch, old pump for the fish tank in the lobby. Just simple stuff that could help raise the star rating. Staff was there…not friendly but not rude. Again small stuff and it was cheap to stay. The area around it was decent, not terrible, just a small town atmosphere.
Comment from Hotel Management
6 May 2024 by Dipak, Hotel Management
We thank you for taking your time to write to us. We certainly appreciate your comment. We will.woork.with housekeeping department foe correction We recently removed on on the fish tank so that we are in process of removing that filter .Thank you and have a wonderfulday.
by A verified traveler
Posted 27 Feb 2024
The employee's were nice
Comment from Hotel Management
27 Feb 2024 by Dipak, Hotel Management
Good morning!Thank you for your time to write a review We sincerely appreciate your business and pleased to hear that we working hard to fulfilling guest expectations. Have a great day.
by A verified traveler
Posted 27 Dec 2023 on Hotels
Comment from Hotel Management
27 Dec 2023 by Dipak, Hotel Management
Thank you for.your review..We are glad that we meet your expectation..we are looking forward to serve you soon in near future
by A verified traveler
Posted 21 Dec 2023
Comment from Hotel Management
21 Dec 2023 by Dipak, Hotel Management
Thank you for your review. We appreciate your business and looking forward to serve you soon
by A verified traveler
Posted 6 Dec 2023
Comment from Hotel Management
27 Dec 2023 by Dipak, Hotel Management
Thank you for review. We thrive to provide good cilustomer service and quality room. We appreciate your business..Happy new year to you.and your family We hope to see you soon
