Ratings based on 361 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Great costumer service! Jacqueline and Sonia were amazing!
Comment from Hotel Management
7 Jun 2024 by merceny, Hotel Management
Dear,Thank you very much for your kind message.Best regards.
by A verified traveler
Posted 18 Apr 2024
Great motel ! Super clean and friendly staff.
The AC worked perfectly and the bed was comfortable. This was a very good motel experience (hotel in a petrol station).
I would recommend
Comment from Hotel Management
19 Apr 2024 by merceny, Hotel Management
Dear,Thank you very much for your kind message.We hope to see you another time.Best regards.
by A verified traveler
Posted 10 Mar 2024 on Orbitz
Excellent customer
Comment from Hotel Management
11 Mar 2024 by merceny, Hotel Management
Dear,Thank you.Best regards.
by A verified traveler
Posted 28 Dec 2023
Over top a gas station. Ok for a quick one night stay. Staff was very nice and helpful.
Comment from Hotel Management
23 Feb 2024 by merceny, Hotel Management
Dear,Thank you for your message.Best regards.
by A verified traveler from Tampa
Posted 28 Oct 2023
This hotel is a hidden gem. While accommodations are fairly basic, the location is excellent and gas and a grocery store are steps away. The staff was very friendly and helpful and the buffet breakfast was small but fresh and tasty. The freshly made coffee was honestly the best I've ever had. The only slight drawback was the electric was a bit tricky and wouldn't always turn on the first day but it seemed to fix itself before I needed to call the front desk. Not sure if that is an on-going issue. Highly recommended in any case.
Comment from Hotel Management
6 Nov 2023 by merceny, Hotel Management
Dear,Thank you very much for your kind message.Best regards.
by A verified traveler
Nice room in a hotel connected to a gas station
Posted 1 Oct 2023 on HotelsThe room itself was spacious and pretty nice. However, the motel was actually connected to gas station/convenience store! Think of a QT or Pilot having rooms about the store and you will get the idea. The reception and breakfast area were in the store. I literally have no recollection of seeing this information before booking the property.
The other problem was that there was an outside, but enclosed, hallway that connected the rooms. Outside each room was a smokers trash can. Since we were at the end of the hallway, we had to go through a gauntlet of smoke smell every time we entered/exited our room.
One thing to be aware of it that the rooms are on the second floor, and there is no elevator. If you have trouble managing about 20 steps I would avoid this property.
Comment from Hotel Management
2 Oct 2023 by lemercenymotel, Hotel Management
Dear,Thank you for your message.Best regards
by A verified traveler
Posted 29 Sep 2023
This hotel is a great value for those seeking a more economical way to visit Bastogne. Rooms are updated, the layout was very nice and had plenty of room. Staff is friendly and helped us with our luggage up to our room.
Comment from Hotel Management
2 Oct 2023 by lemercenymotel, Hotel Management
Dear,Thank you for your kind message.Best regards.
by A verified traveler
Bastogne stay
Posted 26 Sep 2023 on HotelsWe enjoyed our stay here. Staff, service and room were all exceptional
Comment from Hotel Management
2 Oct 2023 by lemercenymotel, Hotel Management
Dear,Thank you very much for your message.Best regards.
by A verified traveler from palm coast
Posted 24 Sep 2023 on Travelocity
Excellent place to stay easy walk to town center. Good size room , modern and comfortable
Comment from Hotel Management
25 Sep 2023 by lemercenymotel, Hotel Management
Dear,Thank you for your kind message.Best regards.
by A verified traveler
Posted 21 Sep 2023
The staff is VERY helpful and friendly! From check-in and throughout our stay!
Excellent customer service and attention.
Thank you!
Comment from Hotel Management
25 Sep 2023 by lemercenymotel, Hotel Management
Dear,Thank you for your kind message.Best regards.
