Ratings based on 155 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
The staff were very cordial, getting around was easy and there were various options for dining.
Comment from Hotel Management
23 Apr 2024 by Mario, Hotel Management
Thank you very much for choosing us as a tourist destination, it was a pleasure to offer you our services.Regards
by A verified traveler
Posted 16 Apr 2024
This property is very big and so beautiful. The buildings have been situated so well that most of the time you feel like you are alone in the jungle. The villas are amazing! We had so much space and such high quality finishes. The private pools were kept clean and were just what you need in Panama. The staff was so accommodating. You could send a message on WhatsApp and they would help you out. We are pretty fit and did a lot of walking up and down to our villa at the very top of the site and enjoyed it very much, but if you text them, they will bring a small truck or a golf cart to drive you wherever you want to go. They arrange for launchas for you and you can visit other islands or BastiTown. This was the surprise hit of our amazing trip! I so wanted to see a sloth in its habitat and we did see a few as we wandered, but the highlight was when one chose to sleep in the tree right next to our villa. Also, so many red frogs if you take some of the unpaved paths near the beach.
Comment from Hotel Management
23 Apr 2024 by Mario, Hotel Management
Thank you very much for choosing us as a tourist destination, it was a pleasure to offer you our services.Regards
by A verified traveler
Posted 6 Apr 2024
The villa we stayed in was beautiful, spacious and the grounds were stunning and super private. Full of wildlife! The whole Red Frog area was amazing if you like a VERY quiet, subdued vacation. There is no shopping, not even a gift shop, and very few restaurants which are also often closed. This was an adjustment but we loved the atmosphere and lack of crowds/commercialization. We were oddly "upgraded" to a 3br villa for no apparent reason. I'm not sure if it was actually an upgrade as we didn't need 3 bedrooms. The one thing that really bothered all of us was the incredibly hard beds. I mean ROCK hard! My husband and I weren't able to sleep well the whole trip which really made it hard to enjoy our time. We're also not used to sleeping in a queen size bed. The descriptions of the amenities online are very misleading. They seem to lay out the facts of one villa, when in reality, each villa is completely different. The description online said there were 3 br, 4 ba. It said there was a king size bed in the master, and another bedroom that had 2 twin beds - these were 2 things very important to us. When we arrived there were 2 br with queen beds and 1br with a twin bed, and only 2 bathrooms. They really need to change the online information to be accurate. At the time of our visit the island was in a drought so water was sometimes off. Also, the pools were only filled about 3/4 full and some not at all. Our private pool was HOT and really needed cleaned by the 3rd day.
by A verified traveler
Posted 5 Apr 2024
by A verified traveler from Whitby
Posted 25 Mar 2024
Total paradise! I stayed here with my husband and two young children (ages 3 & 7). We were upgraded from our two bedroom accommodation to a three bedroom villa with private pool. The accommodation was beautiful, well maintained, have a fantastic ocean view, and was absolutely perfect for our family! The resort shuttle came promptly to pick us up when we requested it. The staff were always extremely helpful from booking water taxis to delivering dinner to us via their golf cart shuttle. I could go on forever about this resort! The beach was beautiful, the waves were huge! I did read about strong riptides, and kept my small children close to me and near the shore and didn't have any issues. Such a wonderful paradise. I strongly recommend staying here!
Comment from Hotel Management
23 Apr 2024 by Mario, Hotel Management
Thank you very much for choosing us as a tourist destination, it was a pleasure to offer you our services.Regards
by A verified traveler
Posted 15 Feb 2024
We especially liked the boat excursion the hotel booked for us, with our Captain Arturo, we toured one of the Zapatillo islands, snorkeled, saw a few dolphins, it was the highlight of our stay. The staff was overall awesome, they picked us up in the golf carts, they were friendly and polite. The rest of the Resort was alright, the restaurants were fine. The whole experience was pretty laid back if you don't expect attention immediately you'll like it ok. The place is so spread out a bit, but it's overall walkable, it seems like they are spread a bit thin for staff. Not a swimming beach area really.
Comment from Hotel Management
1 Apr 2024 by Mario, Hotel Management
Hi Diane, Thank you very much for choosing us as a tourist destination, it was a pleasure for us to be able to offer you our services.Mario
by A verified traveler
Posted 29 Sep 2023
Comment from Hotel Management
25 Oct 2023 by Red Frog Team, Hotel Management
Dear Mr Tonja, Thank you for rating us, We’re glad you enjoyed your experience at Red Frog Beach Resort and hope to see you again soonRed Frog Beach Island Resort Team
by A verified traveler
Posted 6 Sep 2023
The gardens and bird life are spectacular. A beautiful place to stay. I would describe this property more like a housing estate than a resort though. A great place to get away from a hectic pace.
Comment from Hotel Management
7 Sep 2023 by Red Frog Team, Hotel Management
Hi Allison,Thank you for taking the time to review your stay at Red Frog Beach Resort. We are thrilled to hear that you had an exceptional and enriching natural experience during your visit. The island is known for its diverse wildlife, unique ecology, and beautiful beaches, and we are glad that you were able to enjoy all that it has to offer. We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 13 Jul 2023 on Hotels
Comment from Hotel Management
14 Jul 2023 by Mario, Hotel Management
Hola , estamos muy agradecido con su visita a nuestros Resort, fue un placer para nosotros de atenderlos y esperamos su pronta visita nuevamente.Saludos,
by A verified traveler
Posted 27 Jan 2023 on Orbitz
I was very nervous to stay here not knowing anything about it. It was an unbelievable and unforgettable experience. Definitely want to come back. The staff was incredibly nice and helpful. The island is a paradise, the resort is a luxury, well organized and beyond beautiful! Again: the staff is awesome!!!
Comment from Hotel Management
27 Jan 2023 by Mario, Hotel Management
Hi, Thank you very much for choosing us. It was a pleasure for us to serve you as you deserve. I hope to see you again in the future.Regards, Mario JonahResort Manager
