Ratings based on 139 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
The infinity pools were clean, refreshing and beautiful. The beach was very nice and quiet. I woke up early twice, to watch the sun rise over large hills. Absolutely worth it! My wife and I went with two other couples in May of 2024. I felt like we had the hotel all to our selves. It was awesome! The staff was very polite and accommodating. Next time we plan to take advantage of more complementary activities at the hotel.
Comment from Hotel Management
27 May 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Dear Dante,Thank you for sharing a positive review of your stay. We are thrilled to learn you enjoyed the hospitality, accommodations and amenities. Thank you for choosing Park Hyatt St. Kitts.
by A verified traveler
Posted 28 Apr 2024
Very nice property, great swimming pool with unmatched view of Nevis. Staff is terrific!
Comment from Hotel Management
29 Apr 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Good Day Sukwon,Thank you for sharing a 5-star review of your stay.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Good Day Rashon,Thank you for sharing a 5-star rating of your stay with us.
by A verified traveler from short hills
Posted 13 Apr 2024
We loved our stay. It was quiet and felt very exclusive. Just wished there were more food choices and more stores. The market is cute but too small. And the other stores were never open and when they were they didn’t sell much. Gelato and smoothie hut were great.
Comment from Hotel Management
15 Apr 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Good Day Suzanna,Thank you for sharing a positive review of your stay with us. We are thrilled to learn you enjoyed your time at our resort, and we also appreciate your feedback.Warmest Wishes,
by A verified traveler from Westwood
Posted 8 Apr 2024
Beautiful property
Comment from Hotel Management
10 Apr 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Dear Lynne,Thank you for sharing a positive review of your stay with us.Warmest Wishes,
by A verified traveler
Posted 16 Mar 2024
I’m still shocked at how expensive everything was on resort. They charge 5 star major city centre prices (London, my, etc) for limited amenities and variety, while taking every opportunity to overcharge you for EVERYTHING. One Scoop of kids ice cream? $4 usd… cheapest bottle of (not great) wine? $80 usd… want to play basketball for more than 30 minutes? Oh yeah, you’ll pay for that too. I’m still trying to figure out what I paid for before arriving. Every day can easily cost you $750 usd. It was nice, but it’s still the Caribbean and this place has a mediocre beach with no amenities. I wish we would have had a better experience, but totally not worth it. Would not recommend.
Comment from Hotel Management
20 Mar 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Dear Camillo,Thank you for providing feedback on your stay. We value your review which has been shared with Management to identify opportunities for improvement. We apologize for any inconveniences encountered during your stay.
by A verified traveler
Posted 12 Mar 2024
La propiedad es muy bonita y la vista espectacular. El check in fue tardado no obstante me dieron late check out y una comida de cortesía, por lo cual quedamos agradecidos. La ducha de mano del baño se dañó e inmediatamente lo arreglaron. La respuesta ante los inconvenientes fue correcta no obstante uno no espera esos inconvenientes en un hotel de ese precio.
Comment from Hotel Management
12 Mar 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Dear Jonathan,Thank you for sharing a review of your stay with us.
by A verified traveler
Posted 24 Feb 2024
Comment from Hotel Management
12 Mar 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Dear Mark,Thank you for rating your stay with us.
by A verified traveler
Posted 18 Feb 2024
The property is beautiful and the scenery is absolutely gorgeous. However that’s about all this place has. The service is incredibly slow and not attentive. If you’re big on food, the food here was not good. Everything is very expensive for the quality of food and service. You have to put the towels on your own chairs and chase waiters and call to remind of cleaning rooms often. Not even the cocktails were good and took 30-45 minutes to get a drink. We took a ferry to Nevis at the Four Seasons for dinner and it was a huge difference in service and food and drinks. There’s even a live band at night. At Park Hyatt, it’s completely dead at 9:30pm. There was no music even during the day. It would be nice to have a bar. We got engaged here on Valentine’s Day and couldn’t ask for a better view but that’s about it. The woman in the marketplace makes the best smoothies and coffees, highly recommend just going to her for those drinks. And one girl at the pool was the most attentive. Upon checking out, we requested a car to take us to the airport and they were 30 minutes late and no one knew what they were doing. The hotel is beautiful but food and service is everything.
Comment from Hotel Management
12 Mar 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Dear Frank,Thank you for providing feedback on your stay which has been shared with Management to identify opportunities for improvement. We apologize for any inconveniences you encountered, and we value your review.
by A verified traveler
Posted 18 Feb 2024
Comment from Hotel Management
10 Apr 2024 by Juella Gumbs, Marketing Communications Manager, Hotel Management
Dear Hosana,Thank you for sharing a review of your stay with us.Warmest Wishes,
