Ratings based on 988 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from madera
Posted 28 Apr 2024
Check in was easy $15 dollar resort fee which i thought was completely reasonable they have a pool and hot tub we got a chalet bedrooms downstairs kitchen was nice balcony was nice the only issue was we wanted smores but the fire pits were closed due to a wedding we will definitely visit again
Comment from Hotel Management
30 Apr 2024 by Pines, Hotel Management
Hi Aaron, Thank you for choosing us! We're thrilled you enjoyed the amenities and chalet. We look forward to your next visit!Best,The Pines Resort Team
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Pines, Hotel Management
Hi Hugo, We're thrilled you enjoyed your stay. Come back for another memorable time!Best,The Pines Resort Team
by A verified traveler
Posted 16 Apr 2024
Loved it all
Comment from Hotel Management
16 Apr 2024 by Pines, Hotel Management
Hi Diana, Thank you for choosing and for sharing your delightful experience. We're thrilled you loved it all. We can't wait to welcome you back!Best,The Pines Resort Team
by A verified traveler
Posted 13 Apr 2024
We got in late around midnight. The staff was very helpful, polite, and welcoming. Our chalet was super clean and comfortable.
Comment from Hotel Management
15 Apr 2024 by Pines, Hotel Management
Hi Christopher, Thanks for choosing us and sharing your wonderful experience. We value your kind words about our staff and chalet. Looking forward to hosting you again!Best,The Pines Resort Team
by A verified traveler
Posted 12 Apr 2024
best place ever❤️❤️
Comment from Hotel Management
12 Apr 2024 by Pines, Hotel Management
Hi Arman, We are thrilled to hear about your fantastic experience! Your feedback is truly valued, and we can't wait to welcome you back soon!Best,The Pines Resort Team
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Pines, Hotel Management
Hi Tasha, We look forward to welcoming you back!Best,The Pines Resort Team
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Pines, Hotel Management
Hi Robert, We appreciate your feedback and are glad you enjoyed your stay. We look forward to welcoming you back!Best,The Pines Resort Team
by A verified traveler
Posted 5 Apr 2024
Amazingly beautiful and serene
Comment from Hotel Management
6 Apr 2024 by Pines, Hotel Management
Hi David, We appreciate your choice to stay with us and for sharing your delightful experience. It warms our hearts to hear that you found our resort amazingly beautiful and serene. We look forward to welcoming you back!Best,The Pines Resort Team
by A verified traveler
Posted 3 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Pines, Hotel Management
Hi Meena, We look forward to welcoming you back!Best,The Pines Resort Team
by A verified traveler
Posted 29 Mar 2024
The resort and entire area of Bass lake is beautiful!
Comment from Hotel Management
31 Mar 2024 by Beth R.-Front Desk, Hotel Management
Thank you for the kind words and 4 stars! We hope you will return for a future stay with us! Safe travels!
