Ratings based on 352 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 May 2024
Wonderful hotel that’s conveniently across the street from Basel’s central train station. Very friendly and helpful staff. Highly recommend.
5 out of 5
by A verified traveler

Posted 9 May 2024
All wonderful!
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Safe area and good location
Comment from Hotel Management
1 May 2024 by Fraser Currie, Front Office Manager, Hotel Management
Dear CARLOS,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
4 out of 5
by A verified traveler

Posted 30 Mar 2024
Comment from Hotel Management
3 Apr 2024 by Fraser Currie, Front Office Manager, Hotel Management
Dear Dieter N,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
5 out of 5
by A verified traveler

Posted 24 Mar 2024
Convenient location to the train station and trams. Excellent rooms - clean spacious and comfortable. Highly recommend for a stay
Comment from Hotel Management
3 Apr 2024 by Fraser Currie, Front Office Manager, Hotel Management
Dear John,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
5 out of 5
by A verified traveler

Posted 5 Mar 2024
Central location and quality of the accommodation
Comment from Hotel Management
8 Mar 2024 by Fraser Currie, Front Office Manager, Hotel Management
Dear Andrew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
5 out of 5
by A verified traveler from Richmond

Posted 5 Mar 2024
Our concierge Fraser was very accommodating. I’m very happy with their service. This hotel is perfect! Basel SBB was just right across the property so eventhough we woke up late for our trip, we still made it on time😁 would’ve loved to have stayed longer because I really loved our room but sadly we had to go. I most definitely recommend this property!
Comment from Hotel Management
8 Mar 2024 by Fraser Currie, Front Office Manager, Hotel Management
Dear Alaine,Thank you for the great review of our hotel! I am glad I was able to assist you. I am glad you made your trip, though it would have been great to have you stay a bit longer with us.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
5 out of 5
by A verified traveler

Posted 14 Jan 2024
!
Comment from Hotel Management
18 Jan 2024 by Fraser Currie, Front Office Manager, Hotel Management
Dear torin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
5 out of 5
by A verified traveler

Posted 6 Jan 2024
Comment from Hotel Management
9 Mar 2024 by Fraser Currie, Front Office Manager, Hotel Management
Dear Omotayo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
5 out of 5
by A verified traveler

Posted 31 Dec 2023 on Hotels
Comment from Hotel Management
9 Jan 2024 by Fraser Currie, Front Office Manager, Hotel Management
Dear Anonymous,Thank you for taking the time to review your recent stay with us. We are glad you enjoyed your time in our hotel and we are looking forward to welcoming you back again soon.Best regards