Ratings based on 979 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from East Amherst
Posted 19 May 2024
Public transportation just in front of the hotel.
Comment from Hotel Management
20 May 2024 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear Alfredo, It's great that our hotel was the right starting point for you and that you were satisfied with your stay. We would be happy to be there for you again next time and hope to see you again soon.Best regards, Your team from H-Hotels, Sergej Rosenberg - Online Reputation Manager
by A verified traveler
Posted 19 May 2024
Clean, very professional staff. Superb executive lounge
Comment from Hotel Management
20 May 2024 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear Osaretin, Thank you for sharing your great experience at our property. We are happy to read that you were absolutely satisfied with our services from our professional friendly staff members and the executive lounge. We have forwarded your comment to them and hope to welcome you back soon. Kind Regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager
by A verified traveler
Posted 14 May 2024
The check-in staff was exceptional accommodating our early arrival.
Comment from Hotel Management
15 May 2024 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear Roman, Thank you for sharing your great experience at our property. We are happy to read that you were absolutely satisfied with our services from our professional friendly staff members. We have forwarded your comment to them and hope to welcome you back soon. Kind Regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager
by A verified traveler
Posted 6 May 2024
Newer property and convenient to shopping and tourist areas via tram or walking. Staff were very friendly and helpful!
Comment from Hotel Management
7 May 2024 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear Ron, Thank you for sharing your great experience at our property. We are happy to read that you were absolutely satisfied with our services from our professional friendly staff members and the beautiful central location of the hotel. We have forwarded your comment to them and hope to welcome you back soon.Kind regards, Your H-Hotels team, Sergej Rosenberg - Online Reputation Manager
by A verified traveler
Posted 1 May 2024
Clean and good
Comment from Hotel Management
2 May 2024 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear Jose, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the Hyperion Hotel Basel!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager
by A verified traveler
Posted 29 Apr 2024
We were on 9th floor and had beautiful views of Basel area. Stylish, large room with plenty of space for large suitcases. Didn’t eat at hotel as restaurants in area are easy walking distance. Easy to get a tram that takes you up town and across the river to sightseeing points. Would definitely stay again.
Comment from Hotel Management
30 Apr 2024 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear Maxine, Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in the Hyperion Hotel Basel. King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager
by A verified traveler from Canton
Posted 10 Apr 2024
Excellent property
Comment from Hotel Management
11 Apr 2024 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear Gary, Many thanks for your fantastic feedback. We already look forward to your next stay. Greetings from the Hyperion Hotel Basel!Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager
by A verified traveler
Posted 3 Apr 2024
Excellent property. Our room had full windows on two sides. If you get the executive option there is access to wine, beer and food on the 30th floor.
Comment from Hotel Management
3 Apr 2024 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear Charles, Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in the Hyperion Hotel Basel. King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager
by A verified traveler
Posted 25 Feb 2024
Location is perfect for any event that is taking place in Basel.
Comment from Hotel Management
25 Feb 2024 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear Joel, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our location met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager
by A verified traveler
Posted 22 Feb 2024
Convenient area. Small room
Comment from Hotel Management
22 Feb 2024 by Sergej Rosenberg - Online Reputation Manager, Hotel Management
Dear David, Thank you very much for your positive review! We are very pleased that you had a wonderful time in Basel.Please let us know about the room size the next time you book. Together we will definitely find the right thing for you. We look forward to your next visit and wish you all the best!King regards, Your team from H-Hotels, Sergej Rosenberg - Online Reputation Manager
