Ratings based on 492 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
The clerk at the front desk was not friendly at all. I believe her name was Melissa. I have stayed at this location and many others and this was the worst service I have ever received.
by A verified traveler from Covington
Posted 27 May 2024
by A verified traveler
Posted 23 Apr 2024
The front desk agent didn’t know her property and gave out misinformation about it. Doors were sticking. I do not recommend
Comment from Hotel Management
25 Apr 2024 by Liss, Hotel Management
I’m sorry you felt this way , I felt like I explained well that our pool was down the other end of the hall, we apologize that there was a misunderstanding about the layout, have a good day,
by A verified traveler
Posted 9 Apr 2024
Pool is small double lane lap pool kid of small so not great for a softball team but adequate. Kind attentive staff.
by A verified traveler
Posted 18 Mar 2024
Our room was very clean and comfortable; the bathroom needed a good deep clean though.
Great location, friendly staff.
Comment from Hotel Management
3 Apr 2024 by Liss, Hotel Management
Thank you for your feedback on your stay, I am glad everything went well for you,,,we hope to see you again soon, Thank you Loyalty champion, Melissa Millican
by A verified traveler from Prairie Village
Posted 25 Feb 2024
Staff was very friendly. Unfortunately we were in room 101, which is next to the mechanical room. It was like being on the tarmac waiting for a plane to take off, engines constantly powering up. Maybe management needs to try to sleep in this room?
Comment from Hotel Management
28 Feb 2024 by Liss, Hotel Management
Thank you for your feedback on your stay, we will be checking into this issue you had and try and get it addressed,, am sorry about the noise and we will be addressing it; hope to see you again soon! Have a good day Melissa Millican HEC , 918-766-0200 any questions please feel free to contact us!
by A verified traveler
Posted 25 Feb 2024
Goid
by A verified traveler
Absolutely the best
Posted 12 Feb 2024 on HotelsThe front desk people were very friendly and had a pleasant smile. Very helpful and knowledgeable. Will be my stay of choice
Comment from Hotel Management
28 Feb 2024 by Liss, Hotel Management
Thank you for your feedback on your stay! It’s always nice to hear from our guests, I am glad that your stay was a positive experience! Melissa Millican
by A verified traveler
Posted 26 Jan 2024
Comment from Hotel Management
27 Jan 2024 by Melissa , Hotel Management
Thank you for your recent review, we appreciate you taking the time to share with us your feedback,
by A verified traveler
Posted 20 Jan 2024
Comment from Hotel Management
26 Jan 2024 by Melissa , Hotel Management
Thank you for your review,helps us in the future to make sure the next stay is better, Thank you
