Ratings based on 212 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Very good area especially for dinner option close to train station. Hosts are great very helpful and kind especially Maximiliano was incredible. We highly recommend and we would stay again.
Comment from Hotel Management
3 Jun 2024 by Andrea, Hotel Management
Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your stay with us and found our location convenient for dinner options and close to the train station. We strive to provide excellent service and it is fantastic to hear that Maximiliano was particularly helpful and kind during your visit. We truly appreciate your recommendation and look forward to welcoming you back again in the future!
by A verified traveler
Posted 19 Apr 2024
Only issue is that it lists 'Laundry' as an amenity but it doesn't have laundry. We're travelling for a long time and having laundry at a property makes a difference to us when we're booking somewhere.
Comment from Hotel Management
27 May 2024 by Andrea, Hotel Management
Thank you for your feedback. We apologize for the inconvenience regarding the listing of 'Laundry' as an amenity. We will address this issue and make the necessary changes to provide accurate information to our guests. We appreciate your understanding and hope you enjoy the rest of your stay at our hotel.
by A verified traveler
Posted 20 Feb 2024
A nice room with a classical look. The location was ideal for shopping and 10 minute walk into the historic centre. Breakfast not included but there is a cafe just next door where we had a lovely cappuccino and cornetto for only 6 euros total.
Comment from Hotel Management
2 Mar 2024 by Andrea, Hotel Management
Thank you for your excellent review! We are pleased to hear that you enjoyed your stay in our classic-looking room and found our location convenient for shopping and exploring the historic center. We apologize for not including breakfast, but we are glad you were able to enjoy a delicious cappuccino and cornetto at the nearby cafe. We hope to welcome you back to our hotel in the future!
by A verified traveler
Posted 20 Jan 2024
Great value for a stay in the center of Bari. Easy checkin, nice room, and hospitable staff.
Comment from Hotel Management
29 Jan 2024 by Andrea, Hotel Management
Thank you so much for your kind review! We are delighted to hear that you had an excellent stay at our hotel and found it to be great value. We are glad that you appreciated the easy check-in process, the nice room, and our hospitable staff. We hope to have the pleasure of welcoming you back in the future.
by A verified traveler
Posted 14 Nov 2023
Hard to find in the middle of the town and no parking
Comment from Hotel Management
18 Nov 2023 by Andrea, Hotel Management
Thank you for your feedback. We are glad to hear that you found our hotel to be good. We understand that locating our establishment in the middle of town can sometimes make it challenging to find. Regarding parking, we apologize for any inconvenience caused. We'll take your comment into consideration and work towards improving this aspect in the future. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back soon.
by A verified traveler
Una maravilla
Posted 25 Oct 2023 on HotelsExcelente ubicación y muy buen el lugar. Habitación y baños amplios con buena vista.
Comment from Hotel Management
26 Oct 2023 by Andrea, Hotel Management
¡Muchas gracias por tu excelente reseña! Nos alegra que hayas disfrutado de nuestra ubicación privilegiada y de las amplias habitaciones y baños con hermosas vistas. Estamos encantados de haber cumplido tus expectativas. ¡Esperamos verte nuevamente en nuestro hotel en el futuro!
by A verified traveler
Good stay with no electric kettle or microwave
Posted 21 Oct 2023 on HotelsThe hotel stay was good. However, it was so surprising to find out that the apartment-style room I had did not have an electric kettle which was most inconvenient. On top of this problem, there was no microwave. Also no coffee or tea bags/pouches, sugar, creamer or milk is provided. So you need to bring your own electric kettle, microwave, and tea/coffee!!!!!! I requested an electric kettle or microwave, but for my 4 night stay it was never provided.
Comment from Hotel Management
23 Oct 2023 by Andrea, Hotel Management
Thank you for your feedback regarding your recent stay at our hotel. We apologize for the inconvenience you experienced regarding the absence of an electric kettle and microwave in your apartment-style room.We would like to clarify that our room descriptions do not mention the availability of a kettle and microwave. However, we do provide a fully equipped kitchenette with pots, pans, dishes, and a small kettle. This is meant to provide our guests with the option to cook and prepare their meals in the comfort of their room.We understand your frustration with the lack of coffee or tea bags/pouches, sugar, creamer, or milk. Our hotel policy encourages guests to bring their own preferred tea or coffee supplies. We apologize if this was not clear during your booking process or check-in.Regarding your request for an electric kettle or microwave, we regret that we were unable to fulfill it during your four-night stay. We apologize for any inconvenience caused by this, and we appreciate your understanding.We value your feedback and will take it into consideration for future improvements. We hope you had an otherwise enjoyable stay, and we look forward to welcoming you back in the future.Best regards.
by A verified traveler
Posted 20 Oct 2023
This was a horrible place to stay. The is no staff. You have to call the person to bring you keys on his cell phone. Our room was in a building down the street. So weird. Would not recommend at all.
Comment from Hotel Management
23 Oct 2023 by Andrea, Hotel Management
Dear guest,We are sorry to hear about your disappointing experience. We strive to provide a high level of service, and we apologize if this was not evident during your stay.Our staff is readily available to assist all guests, and we apologize if it seemed otherwise. However, we do offer a key pickup service to ensure a smooth check-in process at our reception. We understand that the separate building arrangement may have seemed unusual, and we apologize for any inconvenience caused.We appreciate your feedback and take it into serious consideration for future improvements. We would like the opportunity to make it up to you on a future visit, and we hope you will give us another chance to exceed your expectations.Thank you.Best regards
by A verified traveler
Posted 20 Oct 2023
The room was very comfortable and we loved the balcony.
Comment from Hotel Management
23 Oct 2023 by Andrea, Hotel Management
Thank you for your great review! We're delighted to hear that you found our room to be very comfortable and enjoyed the balcony. We strive to provide our guests with a pleasant and relaxing experience, and it's satisfying to know that we met your expectations. We appreciate your feedback and hope to welcome you back to our hotel in the future.
by A verified traveler
Posted 14 Oct 2023
Great little appartment. Nice people. Good location.
Comment from Hotel Management
16 Oct 2023 by Andrea, Hotel Management
Thank you so much for your wonderful review! We're delighted to hear that you had an excellent stay in our great little apartment. Our team takes pride in offering a nice and comfortable experience to our guests, and we're glad we could meet your expectations. Additionally, we're happy to know that our location worked well for you. We appreciate your kind words and hope to welcome you back on your future visits.
