Ratings based on 313 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Staff cancelled our 10 month reservation the day of arrival. Most likely to take advantage of higher demand available to others during a very busy weekend.
by A verified traveler
Posted 19 May 2024
The owner and staff were fantastic. I highly recommend this hotel if you're coming to the Bourbon Trail.
by A verified traveler
Posted 15 May 2024
by A verified traveler from Louisville
Posted 26 Apr 2024
Staff was very accommodating. I was able to check in early to my room. Only issue I had was that the printer had no toner & could not print some documents.
by A verified traveler
Posted 21 Apr 2024
by A verified traveler
Posted 14 Apr 2024
Great place to stay.
by A verified traveler
Posted 7 Apr 2024
It is a nice place to stay, but be warned if the people above you are heavy footed, and like to walk around until 2 am, it will sound like they are coming through your ceilings and the light fixtures will rattle all night long.
by A verified traveler
Posted 6 Apr 2024
It wasn’t enough towels or correct linens for the number of people and the staff just seemed limited and concerned to help. Also, the time of the breakfast opening was an hour later than originally expected and advertised so it didn’t get to have breakfast there. I also asked for a copy of my receipt and they said they couldn’t do it because I booked through Expedia, which I always always get a printed copy anyway from others. Wasn’t the most positive stay
by A verified traveler from St. Louis Park
Posted 25 Mar 2024
by A verified traveler
Posted 4 Mar 2024
One of the best Holiday Inn Expresses we’ve ever stayed in. It’s kind of out in the sticks but worth the extra drive to get to. We’d stay there again.