Ratings based on 10 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
location excelent, staf super nice, excelent neighborhood
by A verified traveler
Posted 28 Apr 2024
Excellent
by A verified traveler
Posted 24 Apr 2024
We had to have a one on one conversation with every maintenance person about how the client, the person who is paying for the room for many nights, should be the one who gets to put the air conditioning to the most comfortable temperature.
This didn’t happen fo the first 3 nights!
It was a one on one with the maintenance person and the night shift supervisor. For three consecutive nights!
An absolute nightmare!
We have been sick with cold and flu symptoms since we left that hotel.
One of the male check in people actually told me he was sick with the same symptoms I had. He had taken our luggage to the room. T
A horrible experience in a very beautiful hotel!
by A verified traveler
Posted 22 Apr 2024
by A verified traveler
Posted 19 Apr 2024
by A verified traveler
Posted 17 Mar 2024
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 16 Apr 2024
Excelente
by A verified traveler
Posted 4 Mar 2024
Gran hotel, en una zona tranquila.
Comment from Hotel Management
15 Apr 2024 by Marta Bringas Gelado, Guest Experience Manager, Hotel Management
Estimado Señor,Le agradecemos sinceramente que haya compartido su experiencia en nuestro establecimiento.Nos alegramos de haber podido ofrecerle una experiencia agradable y de que nuesta ubicación haya contribuido de un modo especial a su descanso. Es fantástico saber que todo ha estado a su gusto.De nuevo muchas gracias.Esperamos tener la oportunidad de darle la bienvenida nuevamente y continuar brindándole experiencias excepcionales. Atentamente,Marta Bringas Gelado, Guest Experience Manager
by A verified traveler
Posted 18 Feb 2024
