Ratings based on 981 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
The roof top was the best part of this to see Sagrada Familia. Otherwise the hotel it self was a bit underwhelming comparing to what is showed online.
by A verified traveler
Posted 30 Apr 2024
Poor dinner options.
Comment from Hotel Management
2 May 2024 by Gonzalo Varela - Front desk manager., Hotel Management
Dear Bert,Thank you for sending us your comments.We are glad overall, you had an enjoyable experience with us. We hope to host you again in the near futureBest Regards,
by A verified traveler from Houston
Posted 23 Apr 2024
It was an amazing experience at this hotel!
Comment from Hotel Management
25 Apr 2024 by Gonzalo Varela - Responsable de recepción., Hotel Management
Estimado Juan,Sólo agradecerle que nos envíe su valoración. Esperamos que continue escogiendo nuestro hotel cuando viaje a Barcelona.Atentamente,
by A verified traveler
Posted 21 Apr 2024
Great views of La Sagrada familia.
Comment from Hotel Management
22 Apr 2024 by Gonzalo Varela - Front desk manager., Hotel Management
Dear Nadia,Thank you very much for your review and comments, we are glad that the stay has been to your liking. We will be happy to welcome you back.Best regards,
by A verified traveler
Posted 17 Apr 2024
We loved the location of this hotel and the staff were amazing!! The room was a bit small but it was fine as we just needed it to sleep! Roof top was amazing! Loved that even though no gym on property they had passes for us to use for a local gym and it was amazing! Overall great stay!
Comment from Hotel Management
18 Apr 2024 by Gonzalo Varela - Front desk manager., Hotel Management
Dear Nicole,Thank you for your comments!We appreciate your positive words about both our staff and service. We will pass your compliments to the entire team as this is a motivation to keep providing an exception customer service.We hope to welcome you back soon,Regards,
by A verified traveler
Posted 16 Apr 2024
The room (#802) we were given is tiny than we booked. Air condition is not working at all time. We were given a fan instead. Bed is very soft and it only good for single adult.
Comment from Hotel Management
18 Apr 2024 by Gonzalo Varela - Front desk manager., Hotel Management
Dear Juay,We appreciate you for having the time to evaluate your stay in our hotel. We consider your comments because our goal is to know customers ‘expectations. All your comments help us to improve. Best regards,
by A verified traveler
Posted 16 Apr 2024
Great location, close to Metro L5&L2, lots of restaurants and cafe's to choose from. You can find supermarket a block away. Awesome hotel except for non existent AC. Staff at the roofbar are friendly and cool.
Comment from Hotel Management
16 Apr 2024 by Gonzalo Varela - Front desk manager., Hotel Management
Dear Estela,Thank you for reviewing your stay at our hotel. We are glad overall, you had an enjoyable experience with us. We hope to host you again in the near futureBest Regards,
by A verified traveler
Posted 12 Apr 2024
Good location for Sagrada Familia. Rooftop Bar spectacular for seeing top of Sagrada Familia.
Rooms and hall are tired and could use a refresh.
Comment from Hotel Management
15 Apr 2024 by Gonzalo Varela - Front desk manager., Hotel Management
Dear Dave,We would like to thank you for the time you took to share your positive opinion about your experience with us. The entire staff is looking forward to welcome you back again in the near future! Best regards,
by A verified traveler
Posted 10 Apr 2024
It was a very nice place easy to get around and can walk to shop
Comment from Hotel Management
15 Apr 2024 by Gonzalo Varela - Front desk manager., Hotel Management
Dear Margaret,Thank you for sending us your comments. We hope you to visit us back again in a near future.Best regards,
by A verified traveler
Posted 8 Apr 2024
Woah! I mean look no further. This hotel was just amazing. The terrace alone takes the price. I will stay here again and again just to have that amazing view to the sagrada familia. Staff was friendly and the rooms were clean. Breakfast was very good with many options. We truly enjoyed our stay. We hope we would have an actual queen bed instead of the two small beds pushed together but it was still nice. We were not able to put the AC lower. It was quite hot for our preference but we understand we live in a much colder place, so we just opened the window and it helped some. This place was great. I would not book else were!
Comment from Hotel Management
8 Apr 2024 by Gonzalo Varela - Front desk manager., Hotel Management
Dear Maria,Thank you for your comments!We appreciate your positive words about both our staff and service. We will pass your compliments to the entire team as this is a motivation to keep providing an exception customer service.We hope to welcome you back soon,Regards,
