Ratings based on 413 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Atlanta
Posted 30 Apr 2024
VERY AVERAGE. Convenient and decent location. And slightly cheaper than most hotels in areas, but you get what you pay for.
Room was WAY small compared to photos. Bathroom dirty and overall the room didn’t portray a very clean, sanitized environment. Good security protocols.
Ps I asked for some coffee early jn tne morning before heading to airport but they said I had to pay for it. What $300 plus/night hotel doesn’t offer free coffee for its customers??
Comment from Hotel Management
30 Apr 2024 by NIU BARCELONA STAFF, Hotel Management
Dear Robert, thank you for your honest review. We take note of your complaint about the cleanliness of your room and will improve our service. Regarding the photo of the room, please consider that all rooms are exactly as represented in their photos. We are sorry to hear that you leaved the hotel without your complimentary coffee, which was inside the wardrobe of your room. Thank you for your visit, and really hope to see you again in another occasion.Kind regards,
by A verified traveler
Posted 15 Apr 2024
Muy buen servicio y tienes todo cerca para caminar.
by A verified traveler
Posted 11 Apr 2024
The staff was very friendly and nice
by A verified traveler
Posted 10 Apr 2024
The hotel was ideally located very near the Ramblas and easy to find. The staff in reception were extremely helpful and went out of their way to help. The room was very modern, clean and had everything we needed including toothbrushes, toothpaste, razors and even fragrance for the pillow. They also provided earplugs which were needed as the only fault I could make is the level of noise coining from outside the hotel. It’s a very busy local community and so people were out and about seemingly all night long. The earplugs did their trick though. Would definitely recommend.
by A verified traveler
Posted 17 Mar 2024
The staff and service are excellent.
Comment from Hotel Management
19 Mar 2024 by NiuStaff , Hotel Management
Hello Jean, Thank you for taking time to leave a review! We are happy to read your good comment :)We look forward to seeing you for future stays
by A verified traveler
Posted 17 Feb 2024 on Hotels
by A verified traveler
Posted 22 Jan 2024
The property is clean and up to date with a very good breakfast and beautifully scented bath products.
Comment from Hotel Management
31 Jan 2024 by NiuStaff , Hotel Management
Thank you very much for that review, hope see you soon in Barcelona
by A verified traveler
Posted 4 Jan 2024
by A verified traveler
Posted 2 Jan 2024
by A verified traveler
Posted 8 Dec 2023 on Hotels
