Ratings based on 976 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Great to stay!!
Very friendly staff!!!
Specially thanks to BARBER !!!!
Comment from Hotel Management
23 Apr 2024 by Joel Cañadas Miralles Guest Service, Hotel Management
Dear Sir,Thank you very much for this kind review.We're thrilled to hear that you found our staff to be very friendly and that our room cleanliness and hotel condition met your 100% satisfaction. It's always rewarding to receive such high praise for our service culture. We'll certainly pass your special thanks to Barber for contributing positively to your experience. Our team strives to provide top-notch service and memorable gastronomic experiences, and we're glad that these efforts have resonated with you.We look forward to seeing you again soon.Best regards,Joel Cañadas MirallesGuest Service trainee Meliá Barcelona Sarrià 5*
by A verified traveler
Posted 17 Apr 2024
The hotel was fantastic, just wish it was closer to the main stream and heart of Barcelona. I would stay here again though, great experience overall. Highly recommend if you are looking to stay in this area.
Comment from Hotel Management
18 Apr 2024 by Guest Service Department, Hotel Management
Thank you very much for your positive feedback. We are very happy that you had a great experience with us. Kind regards and we will be very glad to welcome you again please do not hesitate to inform us beforehand to take care of all necessary details.
by A verified traveler
Posted 1 Apr 2024
by A verified traveler
Posted 18 Mar 2024
by A verified traveler
Posted 2 Feb 2024
Good customer service
Comment from Hotel Management
7 Feb 2024 by Guest Service Department, Hotel Management
Thank you for taking the time to let us know your opinion of your recent stay.It is rewarding to know that you had such a pleasant experience with us.Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be a pleasure to welcome you back.Kind regards,
by A verified traveler
Posted 23 Dec 2023 on Hotels
by A verified traveler
Posted 20 Nov 2023 on Hotels
by A verified traveler
Posted 29 Oct 2023
Room had bad smell and noisy
Comment from Hotel Management
30 Oct 2023 by Raul Llorente
Guest Service Department, Hotel Management
Dear Camilo, Thank you for taking the time to review your stay with us.We are delighted to hear that you appreciated our excellent service and found our room amenities to be satisfactory. Our team always strives to provide the best possible experience for our guests.However, we regret to learn about the issues you faced with the smell and noise in your room. We take all feedback seriously and will address these concerns with our housekeeping and maintenance teams to ensure a more pleasant stay for future guests. We apologize for any inconvenience this may have caused during your stay.It would be a pleasure to welcome you back on a future occasion. Best regards,Raul LlorenteGuest Service Department
by A verified traveler
Posted 9 Oct 2023
Proximity to everything
Comment from Hotel Management
10 Oct 2023 by Raul Llorente.
Guest Service Department, Hotel Management
Dear Shauna, Thank you very much for your kind review.We are delighted to know that you appreciated our hotel's proximity to various attractions and found our room amenities to be satisfactory. Our location in the Les Corts district indeed offers easy access to Gaudí's works, Camp Nou Stadium, and numerous shopping areas. We take pride in providing our guests with comfortable and well-equipped rooms, featuring DreamMaker mattresses, flat-screen TVs, and Rituals bathroom amenities, among others.We hope you also had the chance to enjoy our international buffet breakfast and the delicious cuisine at our Prezzemolo Restaurant. Our team is always committed to delivering exceptional service, and we are glad that your stay with us met your expectations. We look forward to welcoming you back for another memorable stay in Barcelona.We hope to see you again soon. Best wishes,Raul Llorente.Guest Service Department
by A verified traveler
Posted 30 Sep 2023
I was a one night stay so didn’t get to do much but the room was pretty dirty especially the toilet, the size of the room is nice and the shower is nice.
Everything is pretty old but I guess it’s good for the price and I think it’s a good option for a short stay that your not staying in the hotel much.
The stuff all are very nice and helpful
Comment from Hotel Management
2 Oct 2023 by Raul Llorente. Guest Service Department, Hotel Management
Dear Guest,Thanks for letting us know your opinion of your stay.We are glad to hear that you found our staff to be very nice and helpful during your stay. It's always our goal to provide excellent service to our guests. We also appreciate your compliments on the room size and shower.However, we regret to learn that the cleanliness of the room, particularly the toilet, did not meet your expectations. We take cleanliness very seriously and have a daily housekeeping service to ensure our rooms are well-maintained. We apologize for any inconvenience this may have caused and will address this issue with our housekeeping team to prevent it from happening in the future. As for the room's condition, our hotel offers a blend of avant-garde and cosmopolitan style, and while some elements may appear older, we strive to provide a comfortable and enjoyable stay for our guests.We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards,Raul Llorente.Guest Service Department
