Ratings based on 143 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Mar 2024
Spacious with amazing amenities. FYI Barcelona in general does not have many dyers so having one is very rare. We still had to hang most of the clothes but still super grateful to have a washer & dyer.
Comment from Hotel Management
6 Mar 2024 by Lugaris Team, Hotel Management
Dear Nicole,Thank you for choosing to stay with us and for taking the time to leave such positive feedback!We're delighted to hear that you enjoyed the spaciousness of the apartment and found the amenities to be amazing. It's great that the washer and dryer were particularly useful during your stay. Please note there is a clothesline for hanging clothes in the closet. We understand that such conveniences can enhance the overall experience. Next time please kindly inform us about any issue you might have during your stay and we will do our best to solve it.Best regards,Lugaris Team
by A verified traveler
Posted 15 Sep 2023
Modern 2 bedroom apartment. Had everything we needed. Great area. Overpriced, but it seems all of Barcelona prices are high. If you’re looking for value then visit the smaller beach towns along the coast. Barcelona and Madrid prices are out of control. This apartment was very clean and in a great neighborhood. Lugaris staff are very helpful. Not walking distance to downtown and tourist attractions but taxis are easy and fairly priced.
Comment from Hotel Management
21 Sep 2023 by Pia Vargas , Hotel Management
Dear Lisa, Thank you so much for your complet review about your stay, we are glad you enjoyed the location. We look forward to welcoming you soon. Warm Regards
by A verified traveler
Posted 15 Sep 2023
Issue with power so they moved us to a nicer apartment. Really enjoyed our stay.
Comment from Hotel Management
15 Sep 2023 by Guests Relations Manager, Hotel Management
Dear Sean,We are sorry for the inconvenience caused regarding the power. As soon as our guest might have an issue during their stay we tried our best to solve it as soon as possible.We hope for your next visit.Best regards,Eva LlorensGuests Relations Manager
by A verified traveler
Posted 7 Aug 2023
What a brilliant stay at this apartment. Natalya was really helpful from the start. Make sure you book the transfer from the airport. We were ripped off by the airport taxi!
The apartment was so clean, spacious and safe. There is a little noise but it all adds to the atmosphere. Plenty of food places to eat and only a 5 minute walk to the beach.
Loved staying here!!
Comment from Hotel Management
9 Aug 2023 by Guests Relations Manager, Hotel Management
Dear Kit,Thank you for taking the time to share your experience with us and provide some tips for other guests, they will really appreciate them.We are happy to know that you appreciated the high quality services offered by our team members and the special mention of Natalia.We all hope that you will be able to come back and stay with us in the near future. Best regards,Eva LlorensGuests Relations Manager
by A verified traveler
Posted 6 Oct 2022 on Hotels
The apartment is advertised as luxury but it is not, more like comfortable. We were allocated an apartment off the Rambla which was next to a building site, with some noise and dust/debris on the terrace. We were offered a change but since we had unpacked everything declined as the apartment was comfortable.
The coffee machine did not work but was replaced after contact with the office. Two of the remotes were without batteries, this was raised but instead of replacing them the two boxes and remotes were removed. We had no access to international stations.
The general location is excellent and generally we had a good week but a shame there were a few unnecessary niggles.
Comment from Hotel Management
14 Oct 2022 by Guests Relations Manager, Hotel Management
Dear Ian,Thank you to take your time to write a review of your stay in Lugaris. Next time you come to visit us, we will make sure you will be alocated in one of the apartments located in Rambla del Poble Now street. We are happy you felt comfortable in your apartment, and any issue you had during your stay it was looked after it.We take note of the suggestions you generously make. Best Regards,Eva LlorensGuests Relations Manager
by A verified traveler
Posted 27 Jul 2022
We like the apartment and the and our check in manager was very helpful.
Comment from Hotel Management
28 Jul 2022 by Eva Llorens, Hotel Management
Dear Alina,
We are happy you've got a good service at the check in. We make sure to give all the information requried to all our guests for them to have the best experience in Barcelona.
Best regards,
Eva Llorens
Guests Relations Manager
by A verified traveler
Beware of Construction Work for Terrace Rooms
Posted 1 Jun 2022 on HotelsThere was construction directly next door 8am-6pm on 3 of the 5 days we stayed. There was permanent drilling and sawing noises during that time which woke us up and we couldnt hear ourselves talk on the terrace. There was dust and polystyrene falling onto us on the terrace. We had not been warned about this construction when we booked or checked in. We complained at reception next day and the man said the lady that checked us in would get back to us. She did NOT get back to us.
Do not book a property here with a terrace if you are staying here outside of the weekend! The noise will ruin your stay.
Comment from Hotel Management
10 Jun 2022 by Guests Relations Manager, Hotel Management
Dear Mr.Graham,
All Lugaris staff are very upset about how you felt during your stay, we did not know you were having this issue, we are are really sorry for the inconvenience caused.we do not work like that at all.
Please come back to Lugaris and we will make it to you. We require you to have a nice experience with us.
Best regards,
Eva Llorens
Guests Relations Manager
by A verified traveler
Clean and comfortable place
Posted 5 May 2022 on HotelsWe rented a 2-bedroom suite. Location is at about a 45-minute walk from the touristy areas of Barcelona and about 10 minutes from the beach. I recommend renting a bike as it's cheap and Barcelona is a very bike-friendly city. We loved the restaurants and shops on the pedestrian street just outside our suite.
Comment from Hotel Management
9 Jun 2022 by Eva Llorens, Hotel Management
Dear Susan,
We are delighted to read that we were able to match your holiday expectations. Lugaris Rambla is located in a neighborhood where sitll has the same feeling as a village We hope you visit us again very soon.
Best regards,
Eva Llorens
Guests Relations Manager
by A verified traveler
Posted 20 Apr 2022
Good location, safe for family
Comment from Hotel Management
9 Jun 2022 by Eva Llorens, Hotel Management
Dear Jose,
Thank you for your review, we are happy you had a nice stay with us.
Best regards,
Eva Llorens
Guesta Relations Manager
by A verified traveler
Ex customer service A+
Posted 28 Jul 2020 on HotelsGood location 👍
Comment from Hotel Management
29 Jul 2020 by Eva Llorens, Hotel Management
Dear Mr. Shahid,
Thank you for such a high score! We are very happy you enjoyed your stay in Lugaris apartments.
Looking forward to welcome you very soon.
Best regards,
Eva Llorens
Guest Relations Manager
