Ratings based on 988 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Great hotel, modern and clean. I was disappointed that there wasn’t a pool my kids could use, despite the photos posted of an indoor pool (it’s part of the adjacent gym for 17 ).
by A verified traveler
Posted 25 Apr 2024
The staff were over the top amazing! The customer service was beyond impeccable! We were only there for the one night but would definitely go back!! We very much enjoyed our stay there!
by A verified traveler
Posted 20 Apr 2024
Very nice property but way out of the mainstream. Obviously appeals to business travelers and groups.
Comment from Hotel Management
21 Apr 2024 by Hyatt Regency Barcelona Tower, Hotel Management
Thank you very much for your comment Maureen. Looking forward to welcome you back soon in a near future.
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
20 Apr 2024 by Hyatt Regency Barcelona Tower, Hotel Management
Thank you very much for your valoration James!
by A verified traveler from alameda
Posted 29 Mar 2024
This hotel is on the outskirts of Barcelona. We had a car so wanted easy parking. There’s a large parking lot in the basement.
We paid extra for a view. We had adjoining rooms with twin beds in one and a king in the other. As a result our room had to be on the non city side of the hotel. Not a great view. We discussed with the manager and while he could t move us he went out of his way to make it up to us.
The breakfast was varied and had something for everyone. The kids loved the pancake machine. We had room service that was also great. Dinner in the second floor restaurant was accompanied by a U2 concert playing on a giant screen in the lobby we were overlooking.
Our room was a great size. Bed was comfy and the shower was amazing! Tea kettle in the room along with tea and coffee plus a mini bar.
The location is near the university and hospitals. Not a typical European walkable area but the bus and metro are right there and easy to use. That’s how we got around with no issues.
We would stay here again.
Comment from Hotel Management
31 Mar 2024 by Maria Rosell, Hotel Management
Thank you very much for your time and comment Rachel. At Hyatt Regency Barcelona Tower we place great value on the opinions of our guests. Hoping to welcome you again on your next trip to Barcelona, we remain at your entire disposal.
by A verified traveler
Posted 28 Mar 2024
Very nice
Comment from Hotel Management
29 Mar 2024 by Maria Rosell , Hotel Management
Thank you very much for you valoration!
by A verified traveler
Posted 10 Mar 2024
Nice just nothing around. Not at all as close to terminal as they stated
Comment from Hotel Management
13 Mar 2024 by Alex Moragues | Quality Manager, Hotel Management
Thank you for the time taken to evaluate us, Dan. It is good to know you had and enjoyable stay.
by A verified traveler
Posted 10 Mar 2024
Great location
Comment from Hotel Management
13 Mar 2024 by Alex Moragues | Quality Manager, Hotel Management
Thank you for taking the time to evaluate us, Aruna. We are very happy to see we fulfilled your expectations.
by A verified traveler
Posted 4 Feb 2024
Michael behind the Axis bar was excellent and looked after us extremely well.
He made us feel at home. Gracias amigo
Comment from Hotel Management
22 Feb 2024 by Adrián Serrano - Front Desk Manager, Hotel Management
Dear Roger,On behalf of Hyatt Regency Barcelona Tower team, I would like to thank you for sharing your memories of your fantastic time here with us.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable for the entire family. We are thrilled to read that you were extremely satisfied with the level of service received from our team member Michael. It certainly is our goal to provide exceptional vacation experiences for all of our guests and we are delighted to see that our team members went above and beyond to ensure that you had a wonderful and memorable stay here with us. We hope to see you many more times for even more excellent vacation experiences.Sincerely,
by A verified traveler
Posted 20 Jan 2024
Comment from Hotel Management
22 Feb 2024 by Adrián Serrano - Front Desk Manager, Hotel Management
Dear Diane,On behalf of the entire team that strives daily to achieve your satisfaction, we thank you for your wonderful rating of the hotel. We are very pleased to know that you enjoyed your stay and we hope to have the pleasure of welcoming you back soon.This type of feedback encourages the team to continuously exceed quality standards.We are glad to know that you had a pleasant stay among us.Thank you so much for taking the time to leave us a 5-star review.We are delighted to see that you enjoyed your stay
