Ratings based on 985 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Very comfortable quiet room, and in a great location. Several excellent restaurants nearby.
Comment from Hotel Management
13 May 2024 by Pere Fàbregas, Director of sales, Hotel Management
Dear Madam,Thank you for sharing your review.It is a delight to hear that you found your room to be a comfortable haven of quiet, perfectly suited for relaxation and tranquility. Our team takes great pride in ensuring that every guest experiences the serene atmosphere and plush accommodations that Villa Emilia is known for.Your appreciation for our prime location reinforces our commitment to offer convenience coupled with the charm of Barcelona. Being situated in close proximity to an array of exquisite dining establishments, we are pleased to have been able to provide you with not only a restful stay but also a culinary adventure just a few steps away; we hope you had a chance to experience our Bistrot restaurant.Should your travels bring you back to the heart of Barcelona, we would love to be your hotel of choice.We all look forward to welcoming you back in the future.Kind regards,Pere Fàbregas, Director of sales
by A verified traveler
Posted 1 May 2024
Stayed for a few days and nights and it was a lovely room with modern decor, amenities, including an iron and board we could use for our stay. The area was super walkable with coffee shops, restaurants, bars, etc. in the area. It was a great place to be for what we wanted to do. We didn’t use the metro, although it’s right at the end of the street. Would stay again.
Comment from Hotel Management
2 May 2024 by Pere Fàbregas, Director of sales, Hotel Management
Dear Madam,Thank you for sharing your review.We are delighted to hear that the modern decor and amenities in your room contributed to a comfortable and enjoyable stay. Our team takes great pride in maintaining our facilities to ensure a pleasant atmosphere for our guests.It is also heartening to know that the walkability of our location and the convenient proximity to local establishments added positively to your experience. The proximity of the metro, while not utilized during your stay, remains an option for future visits should you wish to explore further afield in our beautiful city.While you have rated the hotel condition slightly lower, we are continuously working to enhance our premises, taking into account the feedback from our valued guests. Your observations are important to us and we're committed to ensuring our standards are not only upheld but also exceeded.Knowing you would choose Villa Emilia for a future stay is the highest compliment we could hope for, and we eagerly anticipate the opportunity to welcome you back.We look forward to welcoming you again soon.Best wishes,Pere Fàbregas, Director of sales
by A verified traveler
Wonderful boutique hotel
Posted 15 Feb 2024 on HotelsWonderful place! I stayed for a week and enjoyed it. Location is great, staff are super helpful. The ambiance is lovely. Only complaint I could have is that the TV is extremely small - like a desktop computer monitor size, not 4 star hotel quality.
Comment from Hotel Management
16 Feb 2024 by Pere Fàbregas, Director of sales, Hotel Management
Dear Madam,Thank you for your review of your recent stay.We're delighted to hear that you appreciated the prime location of our hotel and found our team to be exceptionally helpful, creating an ambiance that contributed to a wonderful week-long stay. It is always our pleasure to ensure that every guest enjoys their visit to the fullest.Regarding your comment on the TV size, while we do offer modern smart TVs in our rooms, we understand that expectations can vary. Our focus is on providing a range of amenities, such as high-quality mattresses, and freshly prepared cuisine at our Bistrot and La Terrassa, to enhance our guests' overall comfort and experience.All of the team hope that we may be able to see you again in the future. Kindest regards,Pere Fàbregas, Director of sales
by A verified traveler
Posted 15 Jan 2024
We booked a 1 week stay and loved it. As it is slow season, the hotel was quiet and feel intimate. The staff was super friendly and always helpful.
The room was clean and had everything we needed. My only complaint would be the bed was a bit hard. After a long day exploring it would have been nice to have a little softer bed.
Regardless, Is would absolutely stay again and recommend it.
Comment from Hotel Management
23 Jan 2024 by Pere Fàbregas, Director of sales, Hotel Management
Dear Madam,Thank you for your review of your recent stay.We're delighted to hear that you appreciated the quiet ambiance of our hotel during the slow season and that the helpfulness of our friendly staff stood out to you. It's wonderful to know that the cleanliness and amenities of your room met your expectations, contributing to a pleasant stay.Regarding the mattress comfort, we understand that preferences vary, and while our recent mattresses are of high quality, we want to mention that we can provide solutions for different comfort needs upon request at reception. Our aim is always to ensure a restful night's sleep for all our guests.Your willingness to stay with us again and your recommendation are truly valued, and we look forward to the opportunity to welcome you back.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Pere Fàbregas, Director of sales
by A verified traveler
Posted 29 Dec 2023
Comment from Hotel Management
23 Jan 2024 by Pere Fàbregas, Director of sales, Hotel Management
Dear Madam,Thank you for your review of your recent stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We look forward to seeing you again on a future occasion. Best regards,Pere Fàbregas, Director of sales
by A verified traveler from amman
Posted 22 Dec 2023
Comment from Hotel Management
22 Dec 2023 by Pere Fàbregas, Director of sales, Hotel Management
Dear Sir,Please accept our sincere thanks for this kind review.We appreciate your recognition of our team's excellent service and are delighted to know you had an enjoyable stay.We hope you were able to sample our Bistro, with its cosy environment and delicious dishes, created to enjoy with all five senses.The entire team hopes to see you again soon. Seasons greetings,Pere Fàbregas, Director of sales
by A verified traveler from Raleigh
Posted 20 Dec 2023
Very friendly front desk staff and excellent restaurant.
Comment from Hotel Management
21 Dec 2023 by Pere Fàbregas, Director of sales, Hotel Management
Dear Sir,Thank you for positively commenting on your time at Villa Emilia in Barcelona.We're thrilled to hear that our front desk team provided a very friendly service, reflecting our commitment to guest satisfaction. It's also wonderful to know that our restaurant exceeded your expectations; our Bistrot is indeed a point of pride, offering a menu with seasonal and fresh products. Furthermore, your acknowledgement on the room cleanliness and hotel condition is greatly appreciated, as we strive to maintain high standards for our guests' comfort and enjoyment.We hope to welcome you again soon.Kind regards,Pere Fàbregas, Director of sales
by A verified traveler
Posted 27 Nov 2023
excellente hotel, staff muy profesional y amable lo recomendare las veces que pueda y seguro que cuando vuelva a Bacelona me hospedare nuevamente, muchas gracias
Comment from Hotel Management
28 Nov 2023 by Pere Fàbregas, Director comercial, Hotel Management
Apreciado Roberto,Nos complace saber que nuestro equipo ha cumplido con sus expectativas en cuanto a profesionalidad y amabilidad. Apreciamos especialmente su reconocimiento hacia la limpieza de nuestras habitaciones y nos enorgullece que la condición de nuestro hotel haya sido de su total satisfacción. Es un honor para nosotros que piense en recomendarnos y que considere volver a hospedarse con nosotros en su próxima visita a Barcelona.A la espera de tener una nueva oportunidad de atenderle y prestarle nuevamente la mejor de nuestras atenciones, nos despedimos cordialmente,
by A verified traveler
Good, not great.
Posted 21 Nov 2023 on HotelsThe check in was smooth and pleasant. However, afterward, the staff was not friendly. At check out, no thank you or anything. No soap to wash hands in bathroom. Had to grab the body wash from the shower. No extra pillows in room. Not a four star experience.
Comment from Hotel Management
30 Nov 2023 by Pere Fàbregas, Director of sales, Hotel Management
Dear Sir,Thank you for sharing your experience with us.You mentioned a smooth check-in process, which we are pleased to hear. Our team strives to ensure that all guests are welcomed efficiently and warmly.However, we regret to hear that your interactions with our team did not meet your expectations following check-in, and at check-out, you felt unacknowledged. Our guests' satisfaction is paramount, and we typically pride ourselves on our courteous service. We apologize for any oversight in this regard.Regarding the absence of hand soap, our rooms are equipped with a full set of toiletries, including hand soap, shampoo, gel, conditioner, and lotion. It seems there may have been an oversight in restocking these items in your bathroom, for which we sincerely apologize. We encourage guests to contact reception for any additional amenities they may require, such as extra pillows, to ensure their comfort throughout their stay.We hope to welcome you back on future occasions.Best wishes,
by A verified traveler
Posted 14 Nov 2023 on Hotels
The hotel is aesthetically well put together - clean and modern, but the reception/front desk staff are not very kind or accommodating. The staff at the cafe downstairs were, however, very kind and offered great service. The bed was terribly firm, which we were informed all the beds were the same throughout the hotel, something to keep in mind if looking for a comfortable night's sleep on your holiday. Did not rest well during the stay. No kettle or coffee in the room either, which is a minor detail, but something worth including.
Comment from Hotel Management
17 Nov 2023 by Pere Fàbregas, Director of sales, Hotel Management
Dear Guest,Thank you for taking the time to review your stay.We're pleased to hear that you found our hotel to be clean and modern, and that the service at our cafe met your expectations. Your kind words about the cafe team are truly valued, and we're glad that their service enhanced your experience. Regarding the firmness of the bed, we understand that mattress preference can vary greatly from guest to guest. While our mattresses are recent and high quality, designed to cater to a wide range of preferences, we recognize that they may not suit everyone. For guests who find the mattresses too firm, we do have solutions available at reception to help ensure a restful sleep. We regret to hear that you did not rest well and apologize for any discomfort you experienced.Concerning the absence of a kettle or coffee in the room, we offer a kettle upon request at reception, and freshly-made coffee can be delivered directly from our Bistrot. We strive to provide all the comforts of home and are sorry if this was not made clear during your stay.We hope we can welcome you back in the future.Kind regards,
